Job description

We are seeking an experienced Manager of Enterprise and Business Systems to lead a dynamic team focused on the management, support, and development of our core business and corporate systems. This role oversees teams of Information Systems Analysts, Business System Analysts, and Software Developers—ensuring that our enterprise platforms, business-critical tools, and internal products operate reliably, securely, and in alignment with organizational goals. What you’ll do: Lead and manage teams responsible for the maintenance, enhancement, and support of enterprise applications (e.g., ERP, HRIS, CRM) and internal business systems. Oversee the analysis, implementation, and integration of enterprise solutions to improve core business processes and support corporate strategies. Coordinate and manage the software development team responsible for building and maintaining custom internal tools that drive organizational efficiency. Develop, communicate, and execute operational plans for business and product system management, ensuring projects and system upgrades are delivered on schedule and within budget. Work closely with key stakeholders across departments to understand business requirements, prioritize initiatives, and translate needs into technical solutions. Assign responsibilities and set clear objectives for analysts and developers to ensure optimal performance and accountability. Monitor and troubleshoot application issues, coordinate resolutions, and lead continuous improvement of systems and processes. Establish and track team and system KPIs to measure performance and identify opportunities for optimization. Ensure proper documentation, compliance, and governance of enterprise and business systems in accordance with organizational standards. Oversee vendor relationships for relevant software and services, including evaluation, procurement, and performance management. Collaborate with IT leadership on technology planning, resource management, and budget forecasting. Provide technical direction and mentorship to direct reports, encouraging professional growth and best practices within the team. Education & Experience: Bachelor’s degree and 4-6 years of relevant IT/business systems experience Proven experience managing teams supporting and enhancing complex enterprise applications and business systems. Strong working knowledge of business processes across corporate functions such as Finance, HR, Operations, and Sales. Demonstrated proficiency with enterprise platforms (e.g., ERP, CRM, HRIS, business intelligence/reporting tools). Strong project management skills with the ability to manage multiple priorities, meet deadlines, and deliver results. Excellent communication and stakeholder engagement skills; able to bridge business needs and technical solutions. Advanced problem-solving abilities with a focus on process improvement and operational excellence. Familiarity with system integration, security best practices, change management, and compliance requirements. Experience with vendor management, contract negotiation, and performance review. Preferred Education & Experience: Bachelor’s degree in information technology, business systems, computer science or related field Prior experience as a manager or supervisor Certifications such as ITIL, PMP, CBAP, or relevant enterprise platform certifications are an asset. Familiarity with Deltek and Microsoft products Experience developing or supporting the development of custom AI tools or solutions for enterprise or business use cases. In-Office Requirement Statement: This position is eligible for hybrid work. It is our strong preference that this position is on-site 3 days per week to allow for maximum collaboration and connection to the team and product. However, depending on the candidate’s location, experience, and qualifications, we may have some flexibility in the frequency of on-site days. At Insitu, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. Insitu also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability programs and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire. Please note that the salary information show below is a general guideline only. Salaries are based upon candidate experience, qualifications and work location. Typical Hiring Range: 127,500.00 - 175,450.00 Insitu is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Requirements

Must-haves

Lead and manage teams responsible for the maintenance, enhancement, and support of enterprise applications (e.g., ERP, HRIS, CRM) and internal business systems.
Oversee the analysis, implementation, and integration of enterprise solutions to improve core business processes and support corporate strategies.
Coordinate and manage the software development team responsible for building and maintaining custom internal tools that drive organizational efficiency.
Develop, communicate, and execute operational plans for business and product system management, ensuring projects and system upgrades are delivered on schedule and within budget.
Work closely with key stakeholders across departments to understand business requirements, prioritize initiatives, and translate needs into technical solutions.
Assign responsibilities and set clear objectives for analysts and developers to ensure optimal performance and accountability.
Monitor and troubleshoot application issues, coordinate resolutions, and lead continuous improvement of systems and processes.
Establish and track team and system KPIs to measure performance and identify opportunities for optimization.
Ensure proper documentation, compliance, and governance of enterprise and business systems in accordance with organizational standards.
Oversee vendor relationships for relevant software and services, including evaluation, procurement, and performance management.
Collaborate with IT leadership on technology planning, resource management, and budget forecasting.
Provide technical direction and mentorship to direct reports, encouraging professional growth and best practices within the team.
Bachelor’s degree and 4-6 years of relevant IT/business systems experience
Proven experience managing teams supporting and enhancing complex enterprise applications and business systems.
Strong working knowledge of business processes across corporate functions such as Finance, HR, Operations, and Sales.
Demonstrated proficiency with enterprise platforms (e.g., ERP, CRM, HRIS, business intelligence/reporting tools).
Strong project management skills with the ability to manage multiple priorities, meet deadlines, and deliver results.
Excellent communication and stakeholder engagement skills; able to bridge business needs and technical solutions.
Advanced problem-solving abilities with a focus on process improvement and operational excellence.
Familiarity with system integration, security best practices, change management, and compliance requirements.
Experience with vendor management, contract negotiation, and performance review.
Bachelor’s degree in information technology, business systems, computer science or related field
Prior experience as a manager or supervisor
Certifications such as ITIL, PMP, CBAP, or relevant enterprise platform certifications are an asset.

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Health Insurance