WHY WE NEED YOU
We are inviting detail-driven , systems-minded accountants who are passionate about making every gift count to apply for our Senior Revenue Processing Accountant role.
You will help advance the organization’s deployment of emerging technology to make finance processes more efficient by finding and automating manual gift-processing work, accurately processing and reconciling charitable revenue, and executing designated payouts to partner agencies.
You will have the unique opportunity to help shape how United Way’s finance team uses AI and automation , as the organization decides which finance processes to streamline first and builds its plan for broader adoption.
HOW YOU’LL CONTRIBUTE TO THE CAUSE
Process Improvement & Technology
Identify opportunities to streamline repetitive or manual accounting and gift-processing activities.
Assist with the implementation of practical automation and AI-supported tools that improve accuracy, efficiency, reconciliation, and reporting.
Help reduce duplicate work and strengthen integration between the CRM, Sage Intacct, banking platforms, and other systems.
Participate in testing and validating new processes, reports, system enhancements, and automated workflows.
Recommend improvements based on recurring errors, exceptions, bottlenecks, or control gaps.
Revenue Accounting & Gift Processing
Process and review pledges, payments, grants, and other revenue-related transactions for accurate and timely posting.
Reconcile pledge and payment activity between source documentation, CRM records, banking information, and the general ledger.
Research and resolve discrepancies, posting issues, unapplied activity, and other revenue-related exceptions.
Review transaction coding, supporting documentation, and financial data for completeness and accuracy.
Support month-end and year-end close activities related to gift processing, pledges, payments, and other revenue accounts.
Maintain organized supporting documentation and clear audit trails for processed transactions.
Partner with other Finance team members to ensure revenue activity is accurately reflected in Sage Intacct.
Work closely with Gift Processing, Development/Strategic Partnerships, Accounts Payable, General Ledger, IT, and other internal teams to research and resolve issues.
CRM, Campaign & Partner Services
Prepare, format, validate, and import pledge and payment files into the CRM.
Process third-party campaign files and other revenue submissions received from corporate partners, fundraising platforms, and community partners.
Perform pre- and post-import quality assurance to confirm transaction accuracy and completeness.
Research data discrepancies and coordinate with IT and other departments to resolve system or file-related issues.
Support annualization estimates, rollover calculations, and other recurring campaign-related processes.
Assist with the setup, administration, closeout, and reporting of workplace giving and other online campaigns.
Prepare payroll deduction, campaign, and other revenue reports as required.
Respond to internal and external inquiries related to pledges, payments, campaign activity, agency payouts, and transaction status.
Support corporate and community partners with campaign reporting and revenue-related questions.
Designated & Agency Payout Processing
Support and execute quarterly and manual designated payout processes.
Perform pre-payout reviews, transaction adjustments, allocation processing, and other financial validations.
Conduct quality assurance to confirm payout accuracy before funds are released.
Prepare and import payout vouchers into Sage Intacct.
Prepare EFT files and support check processing for agency distributions.
Maintain documentation supporting payout calculations, approvals, and disbursements.
Research and resolve returned EFTs, stale or returned checks, and other payment exceptions.
Coordinate with internal teams and agencies to obtain updated banking or payment information when necessary.
Assist with outreach to agencies regarding returned payments, EFT enrollment, banking updates, and other payout matters.
Reconciliation, Quality Assurance & Internal Controls
Perform regular reconciliations of pledge, payment, payout, and related revenue activity.
Identify exceptions and investigate differences between systems, reports, and source records.
Develop and maintain review procedures and checklists for recurring processes.
Assist in strengthening internal controls over revenue processing, CRM activity, agency payouts, and financial data.
Support internal and external audit requests by preparing schedules, documentation, transaction support, and explanations of processes.
Cross-train on key Gift Processing functions to ensure appropriate backup coverage and continuity of critical financial processes.
Document procedures and update process documentation as systems and responsibilities evolve.
Provide responsive, professional service while maintaining the confidentiality of donor, partner, and financial information.
WHAT SUCCESS LOOKS LIKE
Documentation of all key revenue processing procedures with creation of Standard Operating Procedures for each.
Contributing to the Finance Business Service department’s successful calendar year-end close.
SKILLS YOU’LL NEED TO SUCCEED (The Must-Haves)
Education & Experience
Bachelor’s degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience, required.
Minimum 5 years of progressively responsible accounting experience required.
Demonstrated experience in financial process improvement operations required.
Personal Qualities & Competencies
You enjoy a hybrid environment that includes both in-person and remote work styles and are able to work from our DTLA office on Tuesdays, Wednesdays, Thursdays, and additional days as needed.
You understand the value of racial equity as an organizational operating principle and are committed to continued learning on issues related to race, equity, diversity, and inclusion.
You are curious about emerging technology and artificial intelligence and always looking for practical ways to apply new tools to work smarter and drive greater impact.
You have hands-on experience processing and reconciling financial transactions, backed by a strong grasp of accounting principles and internal controls .
Your Excel skills are strong, and you are comfortable working with large data sets.
You bring a high degree of accuracy and independently research discrepancies , following a transaction through multiple systems until you find the answer.
You manage recurring deadlines and prioritize well in a high-volume environment.
You use sound judgment when handling confidential donor, banking, and financial information.
HOW TO KNOW IF YOU’RE A FIT (The Nice-to-Haves)
You have experience in revenue accounting , accounts receivable, cash application, or contribution processing.
You have worked with nonprofit contribution accounting , including pledges, restricted and unrestricted gifts, workplace giving, or donor-designated funds.
You have used Sage Intacct or another cloud accounting system alongside a CRM or fundraising database, including system imports and exception reporting.
You have worked with ACH/EFT files and high-volume disbursements.
You document processes clearly and can train or cross-train others.
You communicate clearly and collaborate easily across Finance, Development, IT, and other departments.
You know your way around the Microsoft Windows operating systems and all its essential programs including Outlook, Word, PowerPoint, and Teams.
COMPENSATION
This is a full-time (40 hours per week) temporary assignment beginning as soon as possible with an anticipated end date of January 31, 2027, with strong potential to extend.
Hiring Pay Range: $38.50-43.50 per hour dependent on internal equity and a variety of job-related factors including, but not limited to, experience, training, education, and market demands.