Senior Product Manager, Device Experience at Samsara

Job description

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: This is a defining opportunity for a Senior Product Manager to own how every Samsara device comes to life. Samsara ships hundreds of thousands of devices a year to fleets, construction sites, and depots worldwide. A single customer rollout can exceed 50,000 devices , where every minute saved per install compounds into weeks of deployment time. Each device has a five-minute window where it goes from a box in someone's hands to a live sensor feeding a customer's operation. You will own those five minutes and the multi-year vision for what they become. The install experience is critical to the compounding value of every Samsara product. A camera aimed correctly on day one trains better safety models. A gateway reporting cleanly makes every downstream workflow trustworthy. You will own the software install experience end to end, with a dedicated engineering and design team, and you will own one number: install correctness , the share of installs completed right on the first attempt. Correctness today swings by several points depending on whether the installer uses the Samsara Fleet App, and closing that gap for every install is the first prize. Your target is an install under five minutes of active app time that confirms its own health before the installer walks away. You are building for two people who each get the same five minutes. A contracted technician on their twentieth install of the day wants speed. A customer's shop mechanic on their first wants guidance that assumes nothing. Both are standing in a truck bay, holding a phone, sometimes without signal. To understand the scale of this problem, review the Samsara Vehicle Gateway here , our full hardware lineup here , and our installer partner network here . This is a remote position open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Own the three-year vision for device installation and provisioning , defining how Samsara hardware comes online as the platform expands across new products, device types, and geographies. Own install correctness. Set the target, instrument the funnel so every outcome is attributable, and move the number quarter over quarter. Own the guided install and verification flow in the Samsara Fleet app, for professional installers and for customers who install hardware themselves. Build the intelligence that verifies an install is correct , checking camera aim, wiring, and signal quality while the installer is still standing at the vehicle. Give operations leaders a live view of fleet readiness: what is installed, what is verified, and what is producing data. Ride along on installs and run sessions in customer yards , then turn what you observe into roadmap that shapes hardware, firmware, and software decisions. Champion, role model, and embed Samsara's cultural principles as we scale globally. Minimum requirements for the role: 7+ years of product management experience shipping products used by external customers. A record of owning a business or product metric and changing its trajectory , with a before and after you can walk us through. Experience building something from zero to one without a spec, a defined customer, or a playbook. Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs. Proven ability to operate at both altitudes, setting multi-year direction and reviewing the details of a screen flow in the same week. Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CPO, and customers. Based in a North American time zone. We will consider strong candidates in Europe. We do not require prior experience with hardware, vehicles, telematics, or field installation. We hire for technical depth, evidence of building from zero to one, and a record of owning a number and moving it. An ideal candidate also has: Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions. A habit of primary research, with specific examples of what watching a customer taught you that a dashboard could not. Prior work on products where software and hardware depend on each other. Experience instrumenting a funnel and running experiments against it. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $130,602 — $219,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .

Requirements

Must-haves

You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
Own the three-year vision for device installation and provisioning , defining how Samsara hardware comes online as the platform expands across new products, device types, and geographies.
Own install correctness. Set the target, instrument the funnel so every outcome is attributable, and move the number quarter over quarter.
Own the guided install and verification flow in the Samsara Fleet app, for professional installers and for customers who install hardware themselves.
Build the intelligence that verifies an install is correct , checking camera aim, wiring, and signal quality while the installer is still standing at the vehicle.
Give operations leaders a live view of fleet readiness: what is installed, what is verified, and what is producing data.
Ride along on installs and run sessions in customer yards , then turn what you observe into roadmap that shapes hardware, firmware, and software decisions.
Champion, role model, and embed Samsara's cultural principles as we scale globally.
7+ years of product management experience shipping products used by external customers.
A record of owning a business or product metric and changing its trajectory , with a before and after you can walk us through.
Experience building something from zero to one without a spec, a defined customer, or a playbook.
Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs.
Proven ability to operate at both altitudes, setting multi-year direction and reviewing the details of a screen flow in the same week.
Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CPO, and customers.
Based in a North American time zone. We will consider strong candidates in Europe.
We do not require prior experience with hardware, vehicles, telematics, or field installation. We hire for technical depth, evidence of building from zero to one, and a record of owning a number and moving it.
Experience building mobile products for people who work with their hands, in loud, time-pressured, or offline conditions.
A habit of primary research, with specific examples of what watching a customer taught you that a dashboard could not.
Prior work on products where software and hardware depend on each other.
Experience instrumenting a funnel and running experiments against it.
The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed.
Flexible Working
Belonging at Samsara

Nice-to-haves

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Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Vision

Parental Leave

Professional Development