Job description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team Our GTM Systems team sits at the center of Klaviyo's go-to-market engine, powering the operational infrastructure that connects marketing, sales, partnerships, and customer success. We build and own the systems that enable our teams to move quickly, trust their data, and focus on what matters most: helping our customers grow. Our GTM Systems Partner team is a small group of technical builders owning the Salesforce platform and its integrations across our full GTM stack — from lead routing and lifecycle management to the external-facing partner portal and its integrations with partner management and payment systems data. Klaviyo's operational infrastructure, built and managed by our GTM Systems team, powers our GTM engine. We're looking for a Senior Systems Engineer to keep those systems reliable, extensible, and ahead of the business so the teams that depend on them can focus on what they do best. About the role As a Senior Systems Engineer on the GTM Systems Partner team, you will own the enterprise systems end-to-end — from understanding the business process, to engineering the right solution, to measuring whether it moved the needle. You will own delivery, platform health, and code quality across a GTM stack — including the external-facing partner portal by sizing and building features, maintaining platform health, and shipping reliable integrations across our GTM stack. This is a high-craft, high-ownership role for someone who wants to write great code, drive quality standards, and see their work translate directly to Klaviyo’s goals. How you'll make an impact Own delivery of Salesforce solutions — Apex, Lightning Web Components, Flow, and integrations — from sprint planning through deployment, applying engineering best practices (DRY, SOLID, KISS) and holding a high bar for code quality through GitHub-based pull request reviews. Develop and maintain integrations between Salesforce and the broader GTM stack, including the external-facing partner portal; ensure reliable, secure data flows across partner management and payments while prioritizing strict access and permission governance. Triage and resolve high-impact platform and data issues quickly, owning the technical fix and communicating status clearly to the Product Owner and business partners. Use AI tools as part of your daily engineering workflow to ship faster, explore unfamiliar systems, and automate repetitive work — and help teammates build the same habits. Partner with the Product Owner and Architect during story refinement to size work accurately, surface technical constraints early, and ensure stories are fully ready before sprint planning. Mentor junior developers through code reviews, engineering standards, and pairing — accelerating the team's shift to professional-grade, git-based development practices. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $116,000 — $174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Requirements

Must-haves

How you'll make an impact
Triage and resolve high-impact platform and data issues quickly, owning the technical fix and communicating status clearly to the Product Owner and business partners.
Use AI tools as part of your daily engineering workflow to ship faster, explore unfamiliar systems, and automate repetitive work — and help teammates build the same habits.
Partner with the Product Owner and Architect during story refinement to size work accurately, surface technical constraints early, and ensure stories are fully ready before sprint planning.
Mentor junior developers through code reviews, engineering standards, and pairing — accelerating the team's shift to professional-grade, git-based development practices.
Get to Know Klaviyo
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goai

Platform: greenhouse
Effort: quick