Job description

We are seeking a Technical Program Manager to join our Data Center Design Engineering team. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will define the strategic framework for how designs move from ambiguous business requirements establishing the systems, mechanisms, and governance structures that ensure precision, accountability, and transparency at scale. You will own the end-to-end value proposition of delivery execution: developing comprehensive program plans, defining KPIs that measure success, conducting regular risk assessments across the program lifecycle, and building robust reporting mechanisms that translate complex technical schedules into clear executive narratives for senior leadership. You will establish program constraints, challenge assumptions as new data arises, and evaluate the feasibility and impact of proposed technical solutions not as the engineer designing the solution, but as the leader who ensures informed decisions drive on-time outcomes. Every missed milestone is a signal to improve the system; you will develop and implement risk mitigation strategies, author documents that drive approvals at key decision points, and escalate critical risks to appropriate leadership when necessary. The ideal candidate should thrive in ambiguity and competing priorities. Be an exceptionally strong communicator both written and verbally who can translate complex technical schedules into clear executive narratives. Possess a strong sense of organization, accountability, and team building that fosters robust working relationships across internal and external stakeholders. Are comfortable managing remote delivery teams and can navigate mechanical/electrical engineering concepts with confidence. Are relentless about on-time delivery and treat every missed milestone as a learning opportunity to improve the system. Key job responsibilities • Own and be accountable for on-time delivery of data center designs and their milestones across the regional portfolio • Shapes decisions and drives accountability across teams they don't own, influencing outcomes without authority or direct technical involvement. • Drive schedule adherence through proactive identification of slippage, root cause analysis, and corrective action plans • Develop and maintain milestone health dashboards with clear red/yellow/green status indicators • Implement mechanisms for early detection of at-risk or in-trouble projects and escalate with path-to-green plans • Design and own the MBR (Monthly Business Review) reporting cadence, content, and schedule management for regional leadership • Build and maintain enhanced reporting including KPIs for schedule health, milestone completion rates, and delivery velocity • Prepare executive narratives with recommendations that articulate decision points relative to cost, timing, and strategic trade-offs • Capture, share, and leverage technical program management best practices across Data Center Engineering About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. - 5+ years of technical product or program management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Bachelor's degree in engineering, computer science or equivalent - 5+ years of working directly with engineering teams experience - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience managing data center and/or mission critical facility design projects - 5+ years of data center infrastructure experience including capacity planning, design, construction, or operations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs . USA, OH, COLUMBUS - 148,700.00 - 201,200.00 USD annually USA, TX, Austin - 148,700.00 - 201,200.00 USD annually USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Requirements

Must-haves

We are seeking a Technical Program Manager to join our Data Center Design Engineering team.
Key job responsibilities
Own and be accountable for on-time delivery of data center designs and their milestones across the regional portfolio
Shapes decisions and drives accountability across teams they don't own, influencing outcomes without authority or direct technical involvement.
Drive schedule adherence through proactive identification of slippage, root cause analysis, and corrective action plans
Develop and maintain milestone health dashboards with clear red/yellow/green status indicators
Implement mechanisms for early detection of at-risk or in-trouble projects and escalate with path-to-green plans
Design and own the MBR (Monthly Business Review) reporting cadence, content, and schedule management for regional leadership
Build and maintain enhanced reporting including KPIs for schedule health, milestone completion rates, and delivery velocity
Prepare executive narratives with recommendations that articulate decision points relative to cost, timing, and strategic trade-offs
Capture, share, and leverage technical program management best practices across Data Center Engineering
About the team
5+ years of technical product or program management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Bachelor's degree in engineering, computer science or equivalent
5+ years of working directly with engineering teams experience
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Experience managing data center and/or mission critical facility design projects
5+ years of data center infrastructure experience including capacity planning, design, construction, or operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
USA, OH, COLUMBUS - 148,700.00 - 201,200.00 USD annually
USA, TX, Austin - 148,700.00 - 201,200.00 USD annually

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Keywords to mirror

aws

Platform: amazon
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Paid Time Off

Parental Leave