Job description

Confiz is seeking an AI-forward Product Manager for one of our largest retail clients in Seattle, WA.The resouece will drive the AI Enablement Training Program across enterprise domains. The ideal candidate will be Claude-certified , experienced in large-scale software rollouts and user adoption , and confident in managing mass communication across enterprise audiences . This role requires strong expertise in generative AI, stakeholder engagement, and designing and delivering training programs that drive adoption and measurable productivity improvements. Work Type: Hybrid: Onsite 4 days Per Week, Remote Fridays Work Schedule: 8:00 AM - 5:00 PM PT Responsibilities • Drive the AI Enablement Training Program with domain-specific partners: • Run use case discovery with program partners and end users in assigned domains. Document top use cases by job profile. • Design domain training: curricula, modules, demo scenarios, exercises, and reference guides. • Build train-the-trainer materials and coach program partners to deliver them. • Deliver domain sessions directly when program partner capacity is insufficient. • Identify candidate domain skills and connector needs. Route connector requests to AI Enablement engineering. • Define per-domain success metrics with program partners. Track training completion and collect documented productivity wins. • Update domain materials when Claude features change. • Hand off all materials to program partners before contract end. Requirements • Bachelor’s degree in business, communications, education, instructional design, or a related field, or equivalent practical experience. • 3+ years of product management experience. • 1+ years designing and delivering enterprise training or enablement programs for non-technical audiences. • Experience running user research interviews and translating findings into requirements. • Hands-on experience using generative AI tools in business workflows. • Experience presenting to director and VP audiences. Preferred • Bachelor’s degree in math, statistics, finance, economics, or another quantitative field. • Retail or ecommerce experience in one or more assigned domains. • Experience producing video or self-paced learning content. • Experience with a learning management system. We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups. What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun. People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. To know more about Confiz Limited, visit linkedin.com

Requirements

Must-haves

Work Type: Hybrid: Onsite 4 days Per Week, Remote Fridays
Work Schedule: 8:00 AM - 5:00 PM PT
Drive the AI Enablement Training Program with domain-specific partners:
Run use case discovery with program partners and end users in assigned domains. Document top use cases by job profile.
Design domain training: curricula, modules, demo scenarios, exercises, and reference guides.
Build train-the-trainer materials and coach program partners to deliver them.
Deliver domain sessions directly when program partner capacity is insufficient.
Identify candidate domain skills and connector needs. Route connector requests to AI Enablement engineering.
Define per-domain success metrics with program partners. Track training completion and collect documented productivity wins.
Update domain materials when Claude features change.
Hand off all materials to program partners before contract end.
Bachelor’s degree in business, communications, education, instructional design, or a related field, or equivalent practical experience.
3+ years of product management experience.
1+ years designing and delivering enterprise training or enablement programs for non-technical audiences.
Experience running user research interviews and translating findings into requirements.
Hands-on experience using generative AI tools in business workflows.
Experience presenting to director and VP audiences.

Nice-to-haves

Bachelor’s degree in math, statistics, finance, economics, or another quantitative field.
Retail or ecommerce experience in one or more assigned domains.
Experience producing video or self-paced learning content.
Experience with a learning management system.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.

Application prep

Use the role’s language and application details while tailoring your materials.

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