Job description

NOTE: Candidate MUST reside in the Eastern Time zone (EST) Are you passionate about building scalable Salesforce solutions that directly empower sales teams and improve customer outcomes? Would you like to help shape the future of AI-enabled CRM capabilities while working with industry-leading technologies and data-driven platforms? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( relx.com ), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role As a Senior Salesforce Sales Cloud Engineer II, you will design, build, and support scalable Salesforce Sales Cloud solutions that enable sales, sales operations, and customer success teams to succeed. You will lead the delivery of complex features, integrate Salesforce with key enterprise platforms, and help drive the adoption of AI-powered capabilities. This role combines hands-on engineering, technical leadership, and collaboration across business and technology teams to deliver impactful customer and business outcomes. Responsibilities: Design, develop, and deploy Sales Cloud solutions across Lead, Account, Contact, Opportunity, Quote, Forecasting, and Territory Management. Build solutions using Apex, Lightning Web Components (LWC), Flow, and declarative Salesforce capabilities. Architect and maintain integrations between Salesforce and enterprise platforms including CDP, data warehouses, service platforms, customer portals, and sales enablement tools. Support the single customer view through identity matching, survivorship rules, and duplicate management across systems. Operationalize customer and business signals such as health score, churn risk, and propensity-to-buy within Salesforce workflows. Design and build AI-driven automation using Agentforce, Einstein, Prompt Builder, and Flow. Drive CI/CD and release management using Copado, Git, and SFDX, including automated testing and deployment pipelines. Troubleshoot complex production issues, performance bottlenecks, and data synchronization challenges. Requirements: 6 years of hands-on Salesforce development experience, with at least 4 years on Sales Cloud. Strong proficiency in Apex, SOQL/SOSL, triggers, batch and queueable jobs, LWC, and Flow. Deep knowledge of the Sales Cloud data model, sharing and security model, and opportunity and forecast management. Proven experience with API-based integrations and middleware. Hands-on experience with Copado for CI/CD and release management, including pipeline configuration, branching and promotion strategies, automated deployments, and back-promotions. Also experience with Git-based source control and SFDX. Hands-on experience building automation with Salesforce Flow (record-triggered, orchestration, and platform-event flows) plus Apex-based automation. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National Base Pay Range: $95,300 - $158,800. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $100,100 - $166,800.If performed in New Jersey, the base pay range is $112,574 - $179,826. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Requirements

Must-haves

NOTE: Candidate MUST reside in the Eastern Time zone (EST)
Are you passionate about building scalable Salesforce solutions that directly empower sales teams and improve customer outcomes?
Would you like to help shape the future of AI-enabled CRM capabilities while working with industry-leading technologies and data-driven platforms?
Design, develop, and deploy Sales Cloud solutions across Lead, Account, Contact, Opportunity, Quote, Forecasting, and Territory Management.
Build solutions using Apex, Lightning Web Components (LWC), Flow, and declarative Salesforce capabilities.
Architect and maintain integrations between Salesforce and enterprise platforms including CDP, data warehouses, service platforms, customer portals, and sales enablement tools.
Support the single customer view through identity matching, survivorship rules, and duplicate management across systems.
Operationalize customer and business signals such as health score, churn risk, and propensity-to-buy within Salesforce workflows.
Design and build AI-driven automation using Agentforce, Einstein, Prompt Builder, and Flow.
Drive CI/CD and release management using Copado, Git, and SFDX, including automated testing and deployment pipelines.
Troubleshoot complex production issues, performance bottlenecks, and data synchronization challenges.
6 years of hands-on Salesforce development experience, with at least 4 years on Sales Cloud.
Strong proficiency in Apex, SOQL/SOSL, triggers, batch and queueable jobs, LWC, and Flow.
Deep knowledge of the Sales Cloud data model, sharing and security model, and opportunity and forecast management.
Proven experience with API-based integrations and middleware.
Hands-on experience building automation with Salesforce Flow (record-triggered, orchestration, and platform-event flows) plus Apex-based automation.
Work in a Way That Works for You
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
EEO Know Your Rights .

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aici/cdapi

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Parental Leave