We’re looking for a detail-oriented Marketing Project Coordinator to support our Database Marketing, Advertising, and Design teams. This role ensures smooth execution of marketing projects, maintains accurate documentation, and helps deliver high-quality creative assets that align with brand standards.
• Maintain department training and procedure manuals (excluding job-specific training).
• Coordinate responses to guest inquiries and interdepartmental requests.
• Investigate patron database accounts and update records for restricted patrons.
• Prepare and manage purchase and capital requisitions.
• Provide administrative and project support to Database Marketing, Advertising, and Design teams.
• Assist with direct mail and digital marketing tasks, including automated emails, batch redemptions, and offer setups.
• Proof all marketing materials (direct mail, emails, ads, artwork) for accuracy and brand consistency.
• Track and update project timelines in the Production Schedule; communicate status to manager.
• Collaborate with internal departments and external vendors (PR, advertising agency, print, and others) to ensure smooth project execution and alignment with brand standards.
• Recommend process improvements to enhance accuracy, speed, and accountability.
• Maintain confidentiality of sensitive data and adhere to company policies.
• Deliver exceptional guest service and support company service standards.
• Acts as a role model to other employees. Always presents self as a credit to Harrah’s and encourages others to do the same.
• Responsible for other general and administrative tasks, as assigned by Direct Mail and Advertising Manager.
• Associate’s degree in marketing, Communications, or related field (or equivalent experience).
• 1–2 years of experience in marketing coordination or administrative support.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational abilities.
• Proficient in Microsoft Office Suite; experience with project management tools preferred.
• Ability to manage multiple projects and meet deadlines.
• Familiarity with marketing processes and creative workflows.
• Project coordination and time management.
• Proofreading and quality assurance.
• Strong interpersonal and collaboration skills.
• Problem-solving and process improvement mindset.
• Ability to communicate effectively via phone and email in a fast-paced environment.
• Respond promptly to visual and auditory cues.
• Provide courteous, professional guest interactions and maintain a positive attitude.
• Collaborate effectively with team members and work independently when needed.
• Comfortable with extended periods of standing and walking; reasonable accommodations available.
• Proficient in English for communication and documentation.
• Ability to remain calm and make sound decisions under pressure.
• Comfortable working in environments with noise and where smoking is permitted.
• Flexible schedule availability, including evenings, weekends, and holidays.
• Ability to observe and recall details accurately for reporting purposes.
• Role may involve working both indoors and outdoors.
• We operate in a 24/7 environment that continuously operates year-round and that is driven by the needs of our customers and guests. The nature of this role requires working a non-traditional schedule to successfully execute activities and programs and create a world-class experience for our guests.
Hourly