Job description

Overview Job Title: Senior General Operations Manager Location: El Segundo, CA; LAAFB Job Type: Full-Time Clearance: Active DoD Secret clearance required; TS/SCI preferred Travel: Occasional travel may be required up to 10% Salary: $110,000 + annually* *depending on experience, certifications, and qualifications We are seeking a Senior General Operations Manager to provide operational leadership and management support for a Systems Engineering and Technical Assistance (SETA) contract supporting Space Systems Command, Space Sensing Directorate (SSC/SN). The selected candidate will oversee day-to-day contract operations, personnel coordination, customer engagement, deliverable execution, staffing, quality control, and performance management across a multidisciplinary aerospace and systems engineering team supporting missile warning, missile tracking, missile defense, battlespace awareness, technical intelligence, and related space systems. Key Responsibilities • Lead and manage daily SETA contract operations in accordance with the Performance Work Statement, contract requirements, and customer priorities. • Serve as a primary point of contact for government stakeholders, contract leadership, task leads, and supported engineering teams. • Coordinate staffing, onboarding, workforce planning, workload distribution, leave coverage, and employee performance. • Supervise and mentor personnel across engineering, program management, logistics, cybersecurity, mission assurance, and technical disciplines. • Establish and maintain operational processes for task management, deliverable tracking, quality control, issue resolution, and customer communication. • Monitor contract performance, staffing levels, labor utilization, schedule status, risks, and key performance indicators. • Lead recurring status meetings, operational reviews, staff meetings, and customer engagements. • Coordinate responses to government tasking, requests for information, data calls, action items, and executive-level requirements. • Ensure timely, accurate, and compliant delivery of reports, briefings, technical products, and contract deliverables. • Support integrated master schedule reviews, risk management, dependency tracking, corrective-action planning, and organizational readiness assessments. • Identify operational challenges and develop Courses of Action to resolve staffing, schedule, performance, resource, and communication issues. • Maintain strong working relationships with SSC/SN leadership, program offices, mission partners, contractors, and operational stakeholders. • Support proposal activities, workforce transitions, recruiting, employee retention, and business-growth initiatives. • Ensure personnel comply with company policies, security requirements, customer procedures, and applicable contract obligations. • Promote collaboration, accountability, continuous improvement, and a customer-focused team culture. Required Qualifications • Bachelor’s degree in Business Administration, Management, Engineering, Operations, or a related discipline. • At least 15 years of experience in operations management, program management, contract management, aerospace, defense, or SETA support. • At least 5 years of experience managing or supervising multidisciplinary technical teams. • Experience supporting Department of Defense, Space Force, Air Force, or other federal acquisition programs. • Experience managing contract operations, staffing, deliverables, schedules, risks, performance metrics, and customer requirements. • Strong understanding of organizational processes, workforce planning, quality management, and operational execution. • Demonstrated ability to lead teams, resolve conflicts, manage competing priorities, and communicate effectively with senior leaders. • Excellent written, verbal, presentation, and interpersonal communication skills. • Ability to work independently, exercise sound judgment, and operate effectively in a fast-paced government-contractor environment. Preferred Qualifications • Master’s degree in Business, Engineering, Management, Systems Engineering, or a related field. • Experience supporting SSC/SN, missile warning/missile tracking, OPIR, SBIRS, FORGE, Next-Generation GEO or Polar systems, or related space programs. • Prior experience serving as a Program Manager, Deputy Program Manager, Operations Manager, Site Lead, or Contract Manager. • Experience managing SETA, Systems Engineering and Integration, technical advisory, or professional services contracts. • Experience with workforce forecasting, Basis of Estimate development, staffing plans, labor-category management, and subcontractor coordination. • Familiarity with DoD acquisition processes, PWS/SOW requirements, CDRLs, contract deliverables, and government reporting requirements. • Experience with Agile operations, integrated master schedules, risk registers, Jira, Confluence, SharePoint, or similar tools. • Experience supporting proposal development, recruiting, employee engagement, and transition planning. • Experience leading geographically dispersed or cross-functional teams. • Active TS/SCI clearance.

Requirements

Must-haves

Job Title: Senior General Operations Manager
Location: El Segundo, CA; LAAFB
Job Type: Full-Time
Travel: Occasional travel may be required up to 10%
Salary: $110,000 + annually*
depending on experience, certifications, and qualifications
Lead and manage daily SETA contract operations in accordance with the Performance Work Statement, contract requirements, and customer priorities.
Serve as a primary point of contact for government stakeholders, contract leadership, task leads, and supported engineering teams.
Coordinate staffing, onboarding, workforce planning, workload distribution, leave coverage, and employee performance.
Supervise and mentor personnel across engineering, program management, logistics, cybersecurity, mission assurance, and technical disciplines.
Establish and maintain operational processes for task management, deliverable tracking, quality control, issue resolution, and customer communication.
Monitor contract performance, staffing levels, labor utilization, schedule status, risks, and key performance indicators.
Lead recurring status meetings, operational reviews, staff meetings, and customer engagements.

Nice-to-haves

Clearance: Active DoD Secret clearance required; TS/SCI preferred
Master’s degree in Business, Engineering, Management, Systems Engineering, or a related field.
Experience supporting SSC/SN, missile warning/missile tracking, OPIR, SBIRS, FORGE, Next-Generation GEO or Polar systems, or related space programs.
Prior experience serving as a Program Manager, Deputy Program Manager, Operations Manager, Site Lead, or Contract Manager.
Experience managing SETA, Systems Engineering and Integration, technical advisory, or professional services contracts.
Experience with workforce forecasting, Basis of Estimate development, staffing plans, labor-category management, and subcontractor coordination.
Familiarity with DoD acquisition processes, PWS/SOW requirements, CDRLs, contract deliverables, and government reporting requirements.
Experience with Agile operations, integrated master schedules, risk registers, Jira, Confluence, SharePoint, or similar tools.
Experience supporting proposal development, recruiting, employee engagement, and transition planning.
Experience leading geographically dispersed or cross-functional teams.
Active TS/SCI clearance.

Application prep

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Keywords to mirror

agilejira

Platform: jibe
Effort: medium