Quality Control Specialist II, AI & Cloud Solutions
Mastercam· Computer Software· Sep 4, 2026 · 2mo ago
US
Full-time
Senior
$150K–$200K est.
4+ years exp
Job description
Your Role at a Glance
As a Quality Control Specialist II supporting the Mastercam Copilot team, you will serve as the dedicated Quality Assurance representative embedded within an Agile team developing AI-powered and cloud-connected experiences for manufacturing professionals. You will combine strong software testing and quality engineering practices with an exploratory, proactive mindset, helping identify risks, validate customer workflows, and contribute to product discussions as requirements and capabilities evolve. Success in this role requires curiosity, adaptability, and a willingness to continuously learn emerging technologies while collaborating across engineering, product, and user experience teams to deliver reliable, secure, and valuable customer experiences.
How You’ll Drive Success
Software Quality, AI & Continuous Improvement
• Serve as the embedded Quality Assurance representative for the Mastercam Copilot team, advocating for customer value and product quality throughout the development lifecycle.
• Design and execute exploratory, regression, integration, and end-to-end testing for AI-powered, cloud-connected, and desktop-integrated workflows.
• Develop test strategies and realistic customer scenarios by independently exploring manufacturing use cases, emerging technologies, evolving requirements, and real-world usage patterns.
• Evaluate AI-powered experiences for accuracy, consistency, usability, reliability, and alignment with customer expectations while helping define quality criteria for new capabilities.
• Assess security, privacy, data-handling, and cloud integration risks as part of delivering reliable and responsible customer experiences.
• Champion continuous improvement by embracing new technologies, leveraging AI-assisted tools, proposing innovative testing approaches, and helping evolve team practices in a rapidly changing environment.
Agile Team Collaboration
• Collaborate with engineering, product, and UX to clarify requirements, challenge assumptions constructively, identify risks, and help shape effective solutions.
• Contribute to Agile planning and product discussions by bringing a proactive, self-directed perspective to evolving requirements, manufacturing workflows, and customer scenarios.
• Investigate unexpected behavior, uncover quality gaps, and communicate actionable insights that support informed product and engineering decisions.
• Perform other duties as assigned.
The Talents We’re Seeking
Education
• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical discipline.
• Equivalent combination of education and relevant experience may be considered.
Required Skills
• 4-5+ years of experience in software testing, quality assurance, application engineering, manufacturing software, or a related technical field.
• Experience designing and executing test scenarios for software applications, integrated systems, web applications, or cloud-connected solutions.
• Strong analytical, investigative, and problem-solving skills with the ability to independently identify risks and drive issues to resolution.
• Proven ability to work proactively, adapt to changing priorities, and contribute effectively in a collaborative Agile environment.
• Strong written and verbal communication skills with the ability to clearly communicate findings, risks, and recommendations.
• Experience with manufacturing software, manufacturing processes, or engineering workflows.
• Demonstrated ability to leverage AI-assisted tools and emerging technologies to improve productivity, analysis, problem solving, and decision making.
• Ability to learn new technologies, tools, and business domains quickly and independently.
Preferred Skills
• Experience with Mastercam.
• Experience with CAD/CAM software, CNC machining, digital manufacturing, or related manufacturing technologies.
• Experience testing AI-powered products, Copilot-style experiences, conversational interfaces, or other emerging technologies.
• Experience testing web applications, APIs, cloud services, or desktop-to-cloud integrations.
• Experience with automated testing, scripting, CI/CD practices, or other modern quality engineering approaches.
• Familiarity with security, privacy, data-retention, and responsible data-handling considerations for web-based products.
• Experience working with globally distributed teams.
• ISTQB certification or equivalent software quality training.
Who We Are
At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.”
We are more than software. We are a movement of makers, innovators, and problem-solvers driving transformation across the globe.
Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.
As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 500+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.
Our Core Values? They are not just words. They are how we win:
• Winning Together: Collaboration is not optional—it is the engine that drives us.
• Curiosity: We question, we explore, we innovate. Every day.
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.
• Customer-Focused: We listen. We adapt. We deliver. Always.
Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam.
The next big challenge is waiting—are you ready to accept?
It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.
EOE/M/F/Vet/Disabled are encouraged to apply.
We are an E-Verify Employer.
Application prep
Use the role’s language and application details while tailoring your materials.
Keywords to mirror
agileaici/cd
- Platform
- adp-workforce-now
- Effort
- medium