Senior Software Development Engineer (AI & Agentic Systems) at Jamf

Job description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. What you can expect to do in this role : Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Performs all job responsibilities in alignment with the core values, mission and purpose of the organization. Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity. Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work. Build and operate agentic workflows that act on production systems - a model planning and executing multi-step work against real infrastructure, not assisting in an editor Design their guardrails: blast-radius limits, rollback, CI as a mandatory gate, and confidence thresholds deciding what runs automatically versus what queues for approval #LIRemote What we are looking for: Minimum of 5 years of experience developing enterprise grade software with understanding of testing and quality assurance processes (Required). Minimum of 5 years of demonstrated experience in current programming language and tools based on position requirements (Required). Hands-on experience building with LLM APIs and agentic frameworks: tool calling, multi-step execution, structured output (Beyond AI coding assistants) (Required) Thinks in terms of trust boundaries, blast radius, and least privilege — including about the automation itself, which holds elevated access to production (Required) Understands vulnerability management as a discipline: severity and exploitability, SLAs, exception handling, and why an unpatched system with a documented exception differs from one nobody noticed (Required) AI coding agents at repository scale (Claude Code or equivalent) - running them across many repos and building the harness that makes their output trustworthy (Preferred) Evaluation and observability for non-deterministic systems: measuring accuracy, catching silent degradation (Preferred) AI governance in a security context - model-use policy, data handling, and the audit questions that follow an agent-initiated production change (Preferred) General Experience performance and load testing applications (Preferred) Experience building enterprise level software Experience working within an agile organization Understanding of build systems such as Jenkins or Bamboo Strong communication skills Proven analytical and problem-solving skills Ability to interact effectively with co-workers in a results driven culture Ability to engage with and establish trust and rapport with all levels of customers and employees Solution focused ability working collaboratively in a fast-paced environment Apple platform experience 2 year / Associates (Required) 4 year Bachelors Degree (Preferred) A combination of relevant experience and education may be considered SECURITY AND PRIVACY REQUIREMENTS Participation in ongoing security training is mandatory Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf How we help you reach your best potential: Named a 2025 Best Companies to Work For by U.S. News Named a 2024 Best Technology Company to Work For by U.S. News Named one of Forbes Most Trusted Companies in 2024 Named a 2024 Best Companies to Work For by U.S. News Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings. You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world. We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple. Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software. You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect. We offer a clear career path that enables you to grow under supportive leadership and management Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). Over 100,000 Jamf Nation users, the largest online IT community in the world. Pay Transparency At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role. The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range. National Pay Transparency Range $113,300 — $205,520 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Requirements

Must-haves

Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability.
You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter.
What you can expect to do in this role :
Break down customer problems into work you and the team can execute on.
Independently complete tasks from start to finish with high quality.
Ability to communicate technical concepts to stakeholders.
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality.
Produce designs for new and existing features.
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud).
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization.
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity.
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work.
Build and operate agentic workflows that act on production systems - a model planning and executing multi-step work against real infrastructure, not assisting in an editor
Design their guardrails: blast-radius limits, rollback, CI as a mandatory gate, and confidence thresholds deciding what runs automatically versus what queues for approval
Minimum of 5 years of experience developing enterprise grade software with understanding of testing and quality assurance processes (Required).
Minimum of 5 years of demonstrated experience in current programming language and tools based on position requirements (Required).
Hands-on experience building with LLM APIs and agentic frameworks: tool calling, multi-step execution, structured output (Beyond AI coding assistants) (Required)
Thinks in terms of trust boundaries, blast radius, and least privilege — including about the automation itself, which holds elevated access to production (Required)
Understands vulnerability management as a discipline: severity and exploitability, SLAs, exception handling, and why an unpatched system with a documented exception differs from one nobody noticed (Required)

Nice-to-haves

AI coding agents at repository scale (Claude Code or equivalent) - running them across many repos and building the harness that makes their output trustworthy (Preferred)
Evaluation and observability for non-deterministic systems: measuring accuracy, catching silent degradation (Preferred)
AI governance in a security context - model-use policy, data handling, and the audit questions that follow an agent-initiated production change (Preferred)
General Experience performance and load testing applications (Preferred)
4 year Bachelors Degree (Preferred)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agilellmairest

Platform: greenhouse
Effort: quick