Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
We are seeking a Principal IAM AI Engineer who brings an AI-first mindset rather than a traditional security-first lens to identity architecture.
This role sits at the intersection of IAM, AI/agentic systems, and product thinking, for someone who s as comfortable designing a scalable access model for AI agents as they are challenging why a control exists in the first place. It also sits at the intersection of engineering, risk management, and the technical realities of running global travel technology: booking platforms, payment flows, traveler data protection, and extensive supplier integrations. We need someone who can look at how AI agents, copilots, and autonomous workflows are being adopted across the business, understand the actual product and business intent behind them, and build security and identity architecture that enables adoption safely rather than just implementing it.
This is a technical and hands-on engineering position where you will construct the authentication and authorization infrastructure, credential management systems, and compliance frameworks that enable responsible AI deployment across the organization. Additionally, you will lead a technical team to maintain, expand, and evolve these capabilities. You will be integrated into AI initiative planning from inception, ensuring identity, access controls, and secrets management are embedded in the architecture from day one rather than implemented after deployment.
What You ll Do
Access control execution. Deploy and automate identity controls at runtime for NHI identity — including immediate authentication verification, access authorization, and real-time rule application across the environment.
Machine identity & agentic system governance. Build, deploy, and automate lifecycle governance for agents and machine identities — spanning discovery and registration, permission assignment, credential lifecycle, periodic access reviews, and secure retirement.
Credential workflows for AI workloads. Construct and operationalize credential management systems for AI-driven applications and agents, encompassing automated secret cycling, short-lived credential issuance, and protected distribution to runtime environments.
Granular authorization & declarative policies. Establish and implement fine-grained, zero-standing-privilege access models for agents and workloads, documented and managed through infrastructure-as-code and policy declaration frameworks.
Integration with AI development lifecycle. Collaborate with application development and ML teams throughout all AI initiative phases, ensuring identity requirements, credential handling, and access controls are incorporated during design rather than retrofitted.
End-user identity controls rollout. Facilitate implementation and adoption of identity governance controls for human users as required by organizational standards.
Compliance, audit & risk alignment. Work with compliance, risk and audit functions to confirm controls align with regulatory requirements and internal policies; facilitate audit evidence generation and regulatory reporting.
Organization building & technical strategy. Lead an engineering team supporting these initiatives; establish technical direction, strategic priorities and delivery roadmap for machine identity and agent IAM programs.
Advisory, enablement and leadership Serve as a trusted advisor to senior leadership on machine and AI identity risk, and translate it into funded, sequenced remediation.
Partner with InfoSec and AI Security teams on proof-of-concept evaluations and vendor assessments for AI and agent governance platforms.
Mentor engineers and architects on non-human and agent identity patterns, and raise the organization’s overall fluency in machine identity security.
What We re Looking For
Deep expertise in enterprise identity infrastructure: PAM (CyberArk or equivalent), Okta as IdP, and IGA platforms like Saviynt, including extending governance beyond human identities.
Strong AWS and cloud identity skills: IAM design, ephemeral credentials, OIDC federation, secrets/certificate management, and least-privilege at scale.
Mastery of core identity standards (OAuth, OIDC, SAML, SCIM, JWT, mTLS) and machine-to-machine/workload identity across on-prem, hybrid, and multi-cloud environments.
Proven ability to architect enterprise-scale identity security programs and govern non-human identities (inventory, ownership, certification, credential rotation, risk).
Strong cross-functional leadership and communication skills, with sound judgment for operating in an emerging, still-being-defined discipline.
Must Have
8 years in IAM/cybersecurity, with 5 years at architect or principal level owning target-state design for an enterprise security or identity domain.
Proven experience designing identity, access, and governance controls for non-human identities — service accounts, workload identities, and AI agents — at enterprise scale.
Strong AWS (or equivalent public cloud) identity and access design experience at multi-account scale.
Hands-on experience with Okta (or comparable access management/federation platform) and Saviynt (or comparable IGA platform).
Experience with privileged access management platforms such as Idira (formerly CyberArk) and HashiCorp Vault, or comparable tools.
Preferred Qualifications
Identity Threat Detection and Response (ITDR) and posture management Experience with SPIFFE/SPIRE or service mesh identity patterns
Knowledge of emerging AI regulation and frameworks
Externalized authorization and policy orchestration expertise
Experience with Model Context Protocol (MCP) and agent-to-agent patterns
Kubernetes and container security with workload identity
Automation ability in Python, PowerShell or Terraform
Relevant certifications: CISSP, CISM, CCSP, CyberArk, Okta, AWS Security, or architecture certifications
Location
United States
The US national base salary range for this position is from
$104,300.00 - $193,700.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box; please apply anyway. You may be exactly the person we’re looking for!