As an IT professional with MTSI, you will be responsible for installation, upgrading, monitoring, maintaining and supporting networks, software and hardware systems for multiple Special Access Programs (SAP) and Sensitive Compartmented Information (SCI) infrastructure. You will interact daily with program managers, engineers, and industry subject matter experts across multiple Service domains supporting Department of Defense (DoD) Services and Agencies, and Intelligence Community (IC) customers. This position is located at Wright-Patterson AFB, OH.
Day-to-Day Tasks:
Personnel performing in this position are experienced and motivated information technology (IT) professionals with the necessary skills to support the DoW Anti-Tamper Executive Agent Field Program Office (ATEA FPO) by independently executing IT/Systems Administrator/Information Assurance (IA) tasks in a classified work environment.
• Support implementation, configuration, operations, and maintenance of multiple classified and unclassified networked systems.
• Plan, coordinate, and install applications software and hardware for multiple classified networked systems.
• Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ATEA FPO assigned personnel.
• Maintain inventory control records for all ATEA FPO IT equipment, to include current and future inventory; this includes new software and networks
• Oversee the installation and configuration of applications software and the establishment of user environments.
• Manage installation of system patches and enhancements/updates and ensure system integrity is not compromised.
• Provide proactive consultation and instruction with system users to ensure seamless implementation of changes.
• Provide ATEA FPO secure video teleconferencing (VTC) support.
• Perform COMSEC duties.
You’ll be a great fit for this role if:
• You have a passion for DoD systems and advanced technologies.
• You understand the urgent need to modernize and support our defense systems and give our warfighters the best possible tools.
• You have attention to detail and provide excellent customer service in a professional environment with a skill you excel at.
• You are passionate about continuous learning and growth, and you seek opportunities to challenge yourself.
• You are driven to make a meaningful impact through your work.
• You are a great teammate.
Responsibilities:
Personnel shall be experienced and motivated Security professionals with the necessary skills to support the ATEA FPO by applying knowledge of DoD security support services in a classified work environment.
Your essential job functions will include but may not be limited to:
• Perform network system administration: Administer and maintain assigned multiple systems and act as the ATEA FPO POC for networks.
• Provide ATEA FPO VTC support for AF7 and JWICS.
• Define IT issues and work to resolve:
• Identify system problems of an unusual or complex nature and develop corrective action.
• Continually survey system operation to identify and anticipate potential problems which could lead to loss or serious interruption or compromise of system availability.
• Troubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommends acquisition of equipment, software and/or hardware which will resolve operational problems.
• Identify corrective or preventive procedures and takes actions to rectify immediate problems and prevent future occurrences.
• Analyze and diagnose system failures to isolate source of problems. Perform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, systems software, and applications programs.
• Plan, coordinate, and install applications software and hardware for multiple classified networked systems.
• Maintain inventory control records for all ATEA FPO IT equipment, to include current and future inventory; this includes new software and networks.
• Optimize the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of servers.
• Oversee the installation and configuration of applications software and the establishment of user environments.
• Facilitate the shared drive cleanup effort (NIPR, SIPR, CV2).
• Design data products, processes, or programs that enhance functional area management and provide for increased organization optimization of Information Technology processes.
• Implement formal Information Systems Security Plan while also enforcing Information System Security policies.
• Manage installation of system patches and enhancements/updates and ensure system integrity is not compromised.
• Develop standard procedures for account establishment, system maintenance, and system recovery.
• Ensure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organization within the installation. This includes ensuring scheduled backups and the application of upgrades or system patches will have minimum impact.
• Provide proactive consultation and instruction with system users to ensure seamless implementation of changes.
• Support contractor inspections to ensure contractor node network controls are documented and properly implemented.
Qualifications Required:
• 5+ years of relevant DoD work experience (years of experience may be waiverable with customer approval)
• 18+ months’ experience in a SAP or SCI environment (SAP/SCI experience may be waiverable with customer approval)
• Certification to meet DoD8140 Basic Cyber Workforce Qualification (ex. A+, CND, Network+; higher-level certification accepted)
Education:
• HS Diploma
Even better if you have these desired skills:
• Experience in Technical Support, Cloud Computing, Information Security, and Compliance
• Microsoft Certified Professional (MCP) certifications
• Installing, configuring, and managing network switches and routers (versed in OSPF, MPLS, SDN, routing/switching on Juniper and Cisco hardware platforms)
• Proficiency with Active Directory, domain controllers, IP addressing, DNS, remote access, VLANs, and VoIP systems
• Ability to multitask, prioritize, and manage time efficiently
Clearance Requirements :
• Possess an active Top Secret security clearance, based upon a Single Scope Background (SSBI/SBPR).
• Must be eligible for Sensitive Compartmented Information (SCI) and Special Access Programs (SAP) access.
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