If you’re energized by building relationships and driving results, this role offers the chance to make a lasting impact. The Endurant Account Manager develops and grows strategic partnerships with national accounts, healthcare systems, modular manufacturers, and other standardized organizations across the United States.
You’ll serve as the trusted resource guiding projects from concept to completion – part strategist, part relationship builder, part project quarterback. Working closely with customers and internal teams, you’ll drive account growth, ensure consistency across programs, and champion Endurant’s commitment to quality and collaboration.
This position reports to the Endurant Sales Operations Manager and is based in Muskego, Wisconsin.
Essential Duties and Responsibilities
Strategic Account Management
• Serve as the primary relationship owner for assigned Endurant corporate accounts, including healthcare systems, national organizations, and strategic end users.
• Build relationships with key decision makers, corporate stakeholders, architects, contractors, modular partners, and purchasing agents.
• Act as the primary point of contact for all account-related questions, opportunities, and escalations.
• Maintain a thorough understanding of account standards, specifications, pricing programs, approved products, and project requirements
• Identify opportunities to expand Endurant product utilization and strengthen account standardization efforts
• Promote account retention and long-term growth through proactive communication and relationship management.
Sales and Business Development
• Manage and grow an assigned portfolio of strategic accounts with established annual growth objectives.
• Maintain active project pipelines and job lists for all assigned accounts.
• Track opportunities from specification through quote, award, and order release, following up to maximize conversion and account visibility
• Support specification development and standardization initiatives that drive repeat business and long-term revenue growth.
• Participate in customer meetings, industry events, and strategic account reviews as necessary.
Project Coordination and Opportunity Management
• Collaborate with internal teams to ensure seamless project execution and alignment with customer expectations.
• Coordinate with operations, logistics, and manufacturing to maintain project timelines and quality standards.
• Communicate proactively with customers and internal stakeholders to resolve issues and ensure satisfaction.
• Provide accurate forecasting and reporting to support business planning and resource allocation.
• Support modular construction opportunities in partnership with approved manufacturing partners.
Qualifications
• Sales experience in a related field preferred, but not required.
• Strong communication, organization, and relationship-building skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Experience in construction, manufacturing, or building materials preferred but not required.
• Proficiency in CRM systems and Microsoft Office Suite
Travel Requirements
Minimal travel with potential for 1 to 2 times a year within the United States for customer meetings, account reviews, industry events, etc.