Job description

Salary: $150,000-$160,000 Other Forms of Compensation: Bonus Pay Grade: [[payGrade_obj]] Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com . Job Summary Working as the Regional Director of Operations, you are responsible for providing both challenge and satisfaction in order to positively influence a Regional team of Environmental Service professionals. You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region. Reports To: Responsibilities: • Develops financial forecasts and balances programs and resources for districts and selected accounts within the region • Develops a business plan and budgets for the region • Controls overhead expenses within the region • Responsible for attainment of financial goals for the region • Reviews and analyzes financial statements, weekly operating reports, and other financial results • Recommends and manages capital requirements to maximize financial returns • Actively involved with sales survey pricing of business • Monitors future contract financial reviews and updates • Responsible for productivity and staffing that is appropriate to the regional and divisional goals • Monitors period analysis and initiates action plans as necessary • Maintains and supports client satisfaction at a level that ensures account retention • Maintains an active stewardship program at multiple levels within the region • Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner • Promotes client awareness of program alternatives and the availability of corporate resources • Monitors and ensures compliance with the provisions of client contracts • Assists in customizing programs to meet each account's unique needs as required Qualifications: • Bachelor's Degree or equivalent work experience required • Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required • Experience managing high volume or multi-unit laundry operations • Budgeting, forecasting, sales experience preferred • Ability to communicate effectively in written format and oral presentations • Ability to multi-task and establish priorities • Ability to maintain organization in a changing environment • Exhibits initiative, responsibility, flexibility and leadership • Possess a thorough knowledge of contract administration and office procedures • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical • Dental • Vision • Life Insurance/ AD • Disability Insurance • Retirement Plan • Flexible Time Off • Holiday Time Off (varies by site/state) • Associate Shopping Program • Health and Wellness Programs • Discount Marketplace • Identity Theft Protection • Pet Insurance • Commuter Benefits • Employee Assistance Program • Flexible Spending Accounts (FSAs) • Paid Parental Leave • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. compass-usa.com Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: info.flclearinghouse.com Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1576762 Crothall Healthcare TRISHA SOMMERNESS [[req_classification]]

Requirements

Must-haves

Salary: $150,000-$160,000
Pay Grade: [[payGrade_obj]]
Develops financial forecasts and balances programs and resources for districts and selected accounts within the region
Develops a business plan and budgets for the region
Controls overhead expenses within the region
Responsible for attainment of financial goals for the region
Reviews and analyzes financial statements, weekly operating reports, and other financial results
Recommends and manages capital requirements to maximize financial returns
Actively involved with sales survey pricing of business
Monitors future contract financial reviews and updates
Responsible for productivity and staffing that is appropriate to the regional and divisional goals
Monitors period analysis and initiates action plans as necessary
Maintains and supports client satisfaction at a level that ensures account retention
Maintains an active stewardship program at multiple levels within the region
Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
Promotes client awareness of program alternatives and the availability of corporate resources
Monitors and ensures compliance with the provisions of client contracts
Assists in customizing programs to meet each account's unique needs as required
Bachelor's Degree or equivalent work experience required
Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required
Experience managing high volume or multi-unit laundry operations
Ability to communicate effectively in written format and oral presentations

Nice-to-haves

Other Forms of Compensation: Bonus
Budgeting, forecasting, sales experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors-unify
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Paid Time Off

Parental Leave

Wellness