Job description

As an Atlassian Administrator reporting to Director of Software Development you ll play a critical role in managing, optimizing, and expanding Nasdaq s Atlassian ecosystem — enabling teams across the organization to work smarter, move faster, and deliver with greater impact. You ll thrive in this position if you re technically curious, detail-oriented, and energized by building integrations and workflows that connect the tools teams rely on every day. Key Responsibilities Administer and configure Atlassian tools — including Jira, Jira Service Management, and CMDB — to support evolving business and operational needs. Design and maintain automation rules and JQL-based workflows that improve team efficiency and service delivery. Build and manage REST API and webhook integrations connecting Atlassian platforms with third-party tools across the technology ecosystem. Collaborate with cross-functional stakeholders to gather requirements, troubleshoot issues, and deliver scalable platform solutions. Develop and maintain analytics dashboards and reporting capabilities to surface insights that drive informed decision-making. Required Qualifications 3–5 years of hands-on experience administering Atlassian tools, including Jira, Jira Service Management (JSM), and CMDB. Proficiency in JQL and Jira automation for workflow design and configuration. Experience with REST APIs and webhooks to integrate Atlassian platforms with third-party tools such as GitHub, Salesforce, Datadog, and Okta. Strong communicator with the ability to work effectively with technical and non-technical teams in a collaborative, global environment. Bachelor s degree in a relevant field or equivalent practical experience. Preferred Qualifications Atlassian certifications such as ACP-120 (Jira Administration), ACP-620 (Jira Service Management), or ACP-420 (Confluence Administration). Hands-on experience with analytics and reporting tools, such as Power BI. Exposure to enterprise-scale platform environments and global teams. This position will be located in Toronto and offers the opportunity for a hybrid work environment at least 3 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates. This posting is for an existing vacancy within Nasdaq Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process. What We Offer We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success. The base pay range for this role is $86,000 - $118,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.

Requirements

Must-haves

You ll thrive in this position if you re technically curious, detail-oriented, and energized by building integrations and workflows that connect the tools teams rely on every day.
Administer and configure Atlassian tools — including Jira, Jira Service Management, and CMDB — to support evolving business and operational needs.
Design and maintain automation rules and JQL-based workflows that improve team efficiency and service delivery.
Build and manage REST API and webhook integrations connecting Atlassian platforms with third-party tools across the technology ecosystem.
Collaborate with cross-functional stakeholders to gather requirements, troubleshoot issues, and deliver scalable platform solutions.
Develop and maintain analytics dashboards and reporting capabilities to surface insights that drive informed decision-making.
3–5 years of hands-on experience administering Atlassian tools, including Jira, Jira Service Management (JSM), and CMDB.
Proficiency in JQL and Jira automation for workflow design and configuration.
Experience with REST APIs and webhooks to integrate Atlassian platforms with third-party tools such as GitHub, Salesforce, Datadog, and Okta.
Strong communicator with the ability to work effectively with technical and non-technical teams in a collaborative, global environment.
Bachelor s degree in a relevant field or equivalent practical experience.

Nice-to-haves

Atlassian certifications such as ACP-120 (Jira Administration), ACP-620 (Jira Service Management), or ACP-420 (Confluence Administration).
Hands-on experience with analytics and reporting tools, such as Power BI.
Exposure to enterprise-scale platform environments and global teams.
This posting is for an existing vacancy within Nasdaq
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jirarestapiaccessibility

Platform: workday
Effort: long