Job description

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! We are looking for a Business Development Representative, Military Engagement (BDR, Military Engagement) to join our sales team. The Business Development Representative, Military Engagement is responsible for expanding and strengthening the organization's relationships across the military and veteran ecosystem. This role will focus on developing relationships with active-duty military organizations, military installations, commands, military leaders, Veteran Service Organizations (VSOs), nonprofit organizations, and other strategic stakeholders that support military and veteran populations. The BDR will execute strategic, multi-channel outreach to identify and engage key stakeholders, build awareness of the organization's capabilities, identify emerging opportunities, generate qualified leads, and nurture relationships that can ultimately develop into partnerships, programs, or new business opportunities. Working directly with the Military Engagement Team, this role will serve as a critical engine for building a national military engagement pipeline. The BDR will systematically identify target organizations and stakeholders, establish relationships, maintain consistent engagement, uncover organizational needs, and coordinate opportunities with the appropriate internal leaders. Success in this role requires a relationship-oriented business development professional who understands the importance of credibility, persistence, and long-term engagement when working within the military and veteran community. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do Military & Veteran Relationship Development Build and maintain a broad network of relationships across the military and veteran ecosystem. Identify and engage key leaders, decision-makers, influencers, and stakeholders within military commands, installations, units, military support organizations, VSOs, nonprofits, and other veteran-serving organizations. Establish the organization as a trusted resource and strategic partner within the military and veteran community. Develop relationships over time through consistent, thoughtful, and value-added engagement. Maintain a strong understanding of key military and veteran organizations, their missions, priorities, populations served, and organizational structures. Strategic Outreach & Business Development Develop and execute targeted outbound campaigns to military and veteran organizations through personalized email, phone, social selling, networking, industry events, conferences, and other engagement channels. Conduct research to identify priority military entities, installations, commands, organizations, and key stakeholders. Develop highly personalized outreach strategies based on the mission, needs, and priorities of each organization. Generate new conversations and qualified leads that align with organizational growth and military engagement objectives. Identify opportunities to expand awareness and utilization of the organization's services among military-connected populations. Lead Identification & Opportunity Development Identify emerging partnership, programmatic, and business development opportunities across military and veteran organizations. Qualify leads by understanding organizational needs, population served, decision-making structures, funding considerations, and potential partnership opportunities. Nurture prospective opportunities through consistent follow-up and relationship development. Coordinate introductions and discovery meetings between prospective military or veteran partners and appropriate internal sales, channel, or executive leadership. Maintain accurate documentation of stakeholder relationships, engagement activity, opportunities, next steps, and pipeline progression within CRM systems. Military Engagement Pipeline Development Build and maintain a robust pipeline of prospective military, veteran, and nonprofit relationships and opportunities. Partner closely with the Military Engagement Program Manager to prioritize target organizations and develop engagement strategies. Establish a systematic approach to identifying and tracking opportunities across military installations, commands, VSOs, nonprofits, and other strategic organizations. Provide regular reporting on outreach activity, relationship development, qualified leads, pipeline progression, and emerging opportunities. Capture market intelligence and stakeholder feedback to identify trends, unmet needs, and opportunities for expanded military engagement. Community & Industry Engagement Represent the organization at military, veteran, healthcare, nonprofit, and community events as appropriate. Identify opportunities for thought leadership, educational programming, webinars, presentations, and other engagement activities that strengthen relationships with military and veteran stakeholders. Develop and maintain relationships with organizations that have influence or reach within military-connected communities. Identify opportunities to expand the organization's visibility and credibility within the military and veteran ecosystem. Internal Collaboration Collaborate with Channel Partnerships, Sales, Marketing, Military Engagement, and other internal stakeholders to ensure coordinated outreach and follow-up. Support preparation for military and veteran organization meetings, presentations, events, and partnership discussions. Share stakeholder feedback and market intelligence to help inform military engagement strategy and growth initiatives. Support broader military engagement and channel partnership initiatives as directed by the SVP, Channel Partnerships. Performance & Results Consistently achieve activity, relationship-development, qualified-lead, and pipeline-generation objectives. Demonstrate disciplined follow-through and accountability in managing a large portfolio of prospective relationships. Continuously test and refine outreach strategies to improve stakeholder engagement and opportunity conversion. Demonstrate the ability to build relationships that may require extended nurturing cycles before developing into formal opportunities. Perform other related duties as assigned. About You 2 - 5+ years of experience in healthcare, behavioral health, military services, veteran services, nonprofit organizations, business development, sales, partnerships, or a related field. Demonstrated interest in and commitment to serving military service members, veterans, and their families, with a genuine passion for improving access to healthcare and other resources for military-connected populations. Strong military acumen, with a demonstrated understanding of military culture, organizational structures, terminology, leadership hierarchies, installation environments, and the unique needs of active-duty service members and their families. Experience working directly with military organizations, military installations, commands, active-duty populations, Veteran Service Organizations (VSOs), military-affiliated nonprofits, or other organizations serving military-connected populations strongly preferred. Experience working within or alongside nonprofit organizations, community-based organizations, or mission-driven organizations serving veterans, service members, families, or other specialized populations preferred. Strong prospecting and business development skills, including experience with email, phone, social selling, networking, events, and other outbound engagement strategies. Strong understanding of relationship-based business development, with the ability to establish credibility, maintain long-term relationships, and nurture opportunities over extended sales cycles. Highly proactive, self-motivated, and comfortable independently managing a broad portfolio of relationships, prospects, and emerging opportunities. Strong research and organizational skills with the ability to understand an organization's mission, structure, priorities, funding environment, and key stakeholders. Excellent verbal and written communication skills, with the ability to effectively communicate with military, government, nonprofit, healthcare, and civilian audiences. Strong organizational and follow-up skills, with the ability to manage multiple relationships, leads, and opportunities simultaneously. Comfortable operating in a fast-paced, dynamic environment with evolving priorities. Goal-oriented and results-driven, with a strong commitment to building sustainable relationships and creating a measurable pipeline, rather than relying solely on transactional lead generation. Collaborative team player who thrives in a mission-driven environment. Experience with Salesforce or other CRM platforms preferred. Benefits Comprehensive Medical, Dental and Vision plans Pre-tax benefits: HSA/ FSA 401k Retirement Savings Program with matching up to 4% Voluntary benefits including disability, basic life or pet insurance, etc. Monthly Wellness Stipend to promote mental and physical self-care Flexible PTO and Remote First Environment Regular team events, including Wellness Workshops and Team Building Events Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! Compensation At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively. The base salary range for this role is between $67,000 - $95,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. Why Talkspace? Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible. Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transforming the way patients find the right care provider, making an otherwise impossible feat easily conquerable. Our network of licensed, accredited, and board-certified clinicians are increasing access to mental health for our members through a myriad of high quality therapy services: anytime and for a fraction of the price. Dedicated to our mission, we are looking for candidates that want to bring their talents into a diverse “for purpose” space. If you’re equally as passionate about making quality mental healthcare accessible to all then Talkspace is the right place for you! EQUAL OPPORTUNITY EMPLOYER Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional — such as not completing a formal degree program, taking a career break, or having a prior criminal record — if you believe you could make a great addition to this team. Come as you are and learn about the exciting opportunities on our team. Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? Diversity Diversity encompasses the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background. Equity Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care. Inclusion Inclusion signifies the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual. Belonging Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.

Requirements

Must-haves

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.
What You’ll Do
Military & Veteran Relationship Development
Build and maintain a broad network of relationships across the military and veteran ecosystem.
Identify and engage key leaders, decision-makers, influencers, and stakeholders within military commands, installations, units, military support organizations, VSOs, nonprofits, and other veteran-serving organizations.
Establish the organization as a trusted resource and strategic partner within the military and veteran community.
Develop relationships over time through consistent, thoughtful, and value-added engagement.
Maintain a strong understanding of key military and veteran organizations, their missions, priorities, populations served, and organizational structures.
Strategic Outreach & Business Development
Develop and execute targeted outbound campaigns to military and veteran organizations through personalized email, phone, social selling, networking, industry events, conferences, and other engagement channels.
Conduct research to identify priority military entities, installations, commands, organizations, and key stakeholders.
Develop highly personalized outreach strategies based on the mission, needs, and priorities of each organization.
Generate new conversations and qualified leads that align with organizational growth and military engagement objectives.
Identify opportunities to expand awareness and utilization of the organization's services among military-connected populations.
Lead Identification & Opportunity Development
Identify emerging partnership, programmatic, and business development opportunities across military and veteran organizations.
Qualify leads by understanding organizational needs, population served, decision-making structures, funding considerations, and potential partnership opportunities.
Nurture prospective opportunities through consistent follow-up and relationship development.
Coordinate introductions and discovery meetings between prospective military or veteran partners and appropriate internal sales, channel, or executive leadership.
Maintain accurate documentation of stakeholder relationships, engagement activity, opportunities, next steps, and pipeline progression within CRM systems.
Military Engagement Pipeline Development
Build and maintain a robust pipeline of prospective military, veteran, and nonprofit relationships and opportunities.

Nice-to-haves

Experience working within or alongside nonprofit organizations, community-based organizations, or mission-driven organizations serving veterans, service members, families, or other specialized populations preferred.
Experience with Salesforce or other CRM platforms preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Wellness