Job description

About the Role Seeking a Digital Product Manager to drive product strategy, roadmap development, and optimization of customer-facing digital experiences. Partner with business, UX, engineering, and analytics teams to identify growth opportunities, improve customer journeys, and deliver measurable business outcomes. Leverage customer insights, data analytics, and experimentation to prioritize features, enhance conversion, and support continuous improvement. The ideal candidate brings strong eCommerce product management experience, a data-driven mindset, and the ability to lead cross-functional teams in an Agile environment. In This Role, You Will • Assess existing digital product opportunities, customer experience challenges, and business priorities across the business unit. Identify and implement capabilities that improve merchandising opportunities and increase promotional engagement. Gather and incorporate voice-of-the-customer insights to inform product priorities and digital experience improvements. • Partner with business stakeholders to understand pricing strategies and support clear and effective presentation of pricing on the company platform. Identify and prioritize opportunities to improve the overall digital customer experience. Translate identified opportunities into a clear product roadmap comprising prioritized strategies, initiatives, and delivery activities. • Apply quantitative and qualitative measures to support prioritization and investment decisions. Develop clear product requirements, user stories, and acceptance criteria to enable effective execution by Engineering, UX, and other cross-functional teams. • Work closely with Engineering teams to ensure product requirements, desired outcomes, and product vision are clearly understood and accurately implemented. Collaborate with UX teams and apply design-thinking principles to support development of customer-centered digital experiences. Define and support delivery of Minimum Viable Products (MVPs), followed by rapid iteration and optimization based on data, customer feedback, and experimentation. • Partner with Analytics and Experimentation teams to measure product performance, identify improvement opportunities, and optimize conversion and customer experience. Use A/B testing, multivariate testing, or other experimentation approaches where appropriate to validate changes and improve conversion funnels. • Monitor relevant product and customer experience metrics to identify performance trends and opportunities requiring action. Convert data, insights, and customer feedback into actionable recommendations for experience improvements, process enhancements, and efficiency gains. Drive alignment across a broad, cross-functional, and globally distributed group of stakeholders. Provide clear product prioritization and decision-making where competing customer, commercial, technical, and delivery priorities exist. • Support effective product delivery across device types and ensure experiences are appropriately considered across relevant digital channels. Maintain appropriate product documentation, decision records, priorities, and delivery status throughout the engagement. Provide effective handover of product roadmaps, outstanding priorities, performance insights, recommendations, and relevant documentation at the conclusion of the project. Deliverables Prioritized digital product roadmap. Defined and prioritized customer experience improvement opportunities. Product backlog with documented requirements and acceptance criteria. Recommendations relating to merchandising, promotions, pricing, and customer experience. MVP definitions and delivery priorities. Customer insight and voice-of-the-customer findings. Product performance measures and KPI tracking. Experimentation and optimization recommendations. A/B or multivariate test hypotheses and associated product recommendations. Product performance and optimization reviews. Stakeholder alignment and product decision documentation. End-of-engagement roadmap, recommendations, and handover documentation. Work Model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an onsite position open to qualified applicants able to work in Pittsburgh, PA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements. Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* What You Need to Have to Be Considered • Digital Product Management experience, preferably in B2B eCommerce or SaaS, managing products from discovery and opportunity identification through development, launch, measurement, and optimization. • ECommerce and customer experience expertise, including customer journeys, conversion, merchandising, promotions, pricing, voice-of-the-customer, and multi-device digital experiences. • Product strategy and execution skills, translating customer and business needs into product strategies, roadmaps, requirements, priorities, MVPs, and iterative Agile delivery. • Data-driven and experimentation-focused, using analytics, KPIs, quantitative and qualitative insights, A/B or multivariate testing, and experimentation to drive conversion and continuous improvement. • Cross-functional leadership and stakeholder management, working effectively with UX, Engineering, Analytics, Experimentation, and business teams across complex, globally distributed organizations; able to prioritize competing customer, commercial, technical, and organizational needs. • Problem-solving and technical understanding, including design thinking and familiarity with modern web technologies; experience with global digital products and Life Sciences, regulated eCommerce, or medical devices is advantageous. These Will Help You Stand Out We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation The annual salary for this position is between $120,000 - $140,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India. About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Requirements

Must-haves

In This Role, You Will
What You Need to Have to Be Considered
Digital Product Management experience, preferably in B2B eCommerce or SaaS, managing products from discovery and opportunity identification through development, launch, measurement, and optimization.
ECommerce and customer experience expertise, including customer journeys, conversion, merchandising, promotions, pricing, voice-of-the-customer, and multi-device digital experiences.
Product strategy and execution skills, translating customer and business needs into product strategies, roadmaps, requirements, priorities, MVPs, and iterative Agile delivery.
Data-driven and experimentation-focused, using analytics, KPIs, quantitative and qualitative insights, A/B or multivariate testing, and experimentation to drive conversion and continuous improvement.
These Will Help You Stand Out
Salary and Other Compensation
The annual salary for this position is between $120,000 - $140,000 depending on experience and other qualifications of the successful candidate.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agileai

Platform: cognizant
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave