Cloud Engineer- Managed Services

• Analyze, implement, support, and provide recommendations for AWS cloud solutions and hybrid on-premises environments to meet client needs.
• Design, deploy, and manage AWS network infrastructure using VPC, Transit Gateway, Direct Connect, Route 53, and AWS Security Groups while also supporting on-premises networking technologies.
• Architect and deploy AWS infrastructure for hosting new and existing line-of-business applications using EC2, Lambda, RDS, S3, EFS, and AWS Auto Scaling.
• Ensure compliance with AWS Well-Architected Framework and security best practices using IAM, AWS Organizations, GuardDuty, and Security Hub.
• Implement and test system recovery strategies in accordance with the company’s AWS Backup, Disaster Recovery (DR), and Business Continuity (BC) plans.
• Collaborate with AWS Technical Account Managers (TAMs) and customers to provide cloud strategy, cost optimization, and technology roadmaps that align with business objectives.
• Design AWS cloud architectures following Well-Architected guidelines, leveraging CloudFormation, Terraform, and AWS Control Tower.
• Actively participate in team meetings, project discussions, and cross-functional collaboration to enhance AWS cloud adoption and optimization.
• Maintain customer runbooks, automating and improving them with AWS-native solutions such as AWS Systems Manager, CloudWatch, and Lambda.
• Provide off-hours support on a rotational basis, including on-call responsibilities and scheduled maintenance windows.
• Contribute to internal R&D projects, validating and testing new processes and/or tools and services for integration into Innovative Solutions’ offerings.
• Lead or contribute to internal process improvement initiatives, leveraging various DevOps tools enhance automation and efficiency.
• AWS Services within the scope of this role are not limited to the ones specifically called out in this list of responsibilities.
• Become familiar with a wide variety of IT infrastructure, networking, security, AWS cloud solutions, etc. to support diverse customer environments.
• Provide excellent diagnostic and problem-solving skills across a diverse technology landscape.
• Leverage tools and scripts to automate repetitive tasks that improves productivity and reliability.
• Work closely with other engineers, NOCs, account managers and customers daily. Strong teamwork and clear communication is essential.
• Maintain proficiency using remote monitoring, management, and ticketing systems tailored for managed services providers enables higher quality of service.
• Managing time well and multi-tasking is important to handle multiple customer environments and simultaneous issues.
• Daily time and billing entry.
• What experience you’ll need
• Associate's degree (Computer Science, Information Technology, or another relevant program) or 3+ years AWS Cloud experience.
• AWS Solutions Architect Associate certificate or the ability to obtain it within 12 months

None flagged.