Job description

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day. As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems! Responsibilities/Expectations: Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems Serves as the subject matter specialist and business partner between IT and business/end-user team(s) Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives Serves as the IT/Telecom Site Lead for assigned power generation facilities, owning field execution, coordination, issue escalation, and on-call support to ensure reliable operations and critical infrastructure uptime Conducts routine site walks and system assessments; proactively identifies risk and implements preventative and corrective actions to maintain system availability Installs, configures, and troubleshoots network and telecommunications systems (routers, switches, firewalls, fiber, wireless, and remote communications), leading field diagnostics and restoration efforts across industrial and remote environments Maintains accurate field documentation and asset tracking while ensuring compliance with safety, cybersecurity, and regulatory requirements Other duties as assigned Education/Years of Experience: Required: High school diploma or GED and a minimum twelve (12) years IT experience, OR Associate s degree and a minimum eight (8) years IT experience, OR Bachelor s degree in IT-related field and a minimum five (5) years IT experience We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next. Here’s a look at what that means: Strong pay plus an annual incentive program Hybrid work for most office roles, plus real flexibility in many field positions Medical, dental, and vision coverage with options that fit your life, not the other way around 401(k) with company match and an annual company contribution Paid time off, including company and floating holidays Paid parental leave (up to six weeks per parent), plus fertility and adoption support Advanced AI tools and resources to help level up and work smarter Clear paths to grow your career, with a strong culture of promoting from within Tuition reimbursement and support for continuing education HSA and FSA options Company-paid life insurance and disability coverage Employee stock purchase plan Domestic partner benefits Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time. For more information, please visit Total Rewards | Williams Companies . Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law. Education Requirements: Skill Requirements:

Requirements

Must-haves

Responsibilities/Expectations: Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
Serves as the subject matter specialist and business partner between IT and business/end-user team(s)
Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives
Serves as the IT/Telecom Site Lead for assigned power generation facilities, owning field execution, coordination, issue escalation, and on-call support to ensure reliable operations and critical infrastructure uptime
Conducts routine site walks and system assessments; proactively identifies risk and implements preventative and corrective actions to maintain system availability
Maintains accurate field documentation and asset tracking while ensuring compliance with safety, cybersecurity, and regulatory requirements
Other duties as assigned
We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.
Strong pay plus an annual incentive program
Hybrid work for most office roles, plus real flexibility in many field positions
Advanced AI tools and resources to help level up and work smarter
Clear paths to grow your career, with a strong culture of promoting from within
Tuition reimbursement and support for continuing education
HSA and FSA options
Employee stock purchase plan
Domestic partner benefits
Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit Total Rewards | Williams Companies .

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave

Wellness