Job description

About Rhapsody: Healthcare is innovating fast and AI is accelerating the pace. But AI is only as good as the data it can securely access. Today, moving data between providers, payers, and digital health innovators is still harder than it should be, and inconsistent data quality creates risk, rework, and stalled initiatives. Our mission is to accelerate innovation by reducing the burden of data access and data quality so teams can build, deploy, and scale solutions with confidence. Rhapsody provides behind-the-scenes interoperability and data quality foundation that helps information move reliably between systems, across formats, and at the speed modern healthcare demands. Most people won’t ever see our products during a medical visit (that’s infrastructure). Think of Rhapsody as the connective tissue and increasingly, the “data readiness” layer that enables digital transformation, analytics, and AI initiatives by making data accessible, trustworthy, and actionable. If you want to help solve one of healthcare’s hardest problems, turning fragmented data into safe, usable information—apply at rhapsody.health. Position Summary: The Integration Architect is primarily responsible for the delivery of assigned Professional Services projects as defined in a Scope of Work or written proposal. Typical projects include business software implementation and workflow consulting, integration strategy architecture and design, technical and project leadership, and development, testing and implementation of application integrations. Additional duties typically include serving as a stakeholder for product Features and providing integration and workflow subject matter expertise for support, product management, sales, marketing, and training initiatives. At Rhapsody, we are an AI-first company, meaning we actively use and embrace artificial intelligence to enhance how we work, collaborate, and deliver. We expect our team members to be open to adopting AI tools in their roles, continuously exploring ways to work smarter, improve efficiency, and drive innovation while maintaining high standards of quality, security, and ethical responsibility. Key Responsibilities: Serve as technical and project management lead for assigned Professional Services projects Serve as technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis Participate in product QA testing and feedback cycles for continuous product improvement Participate in Professional Services team Continuous Improvement initiatives on an as-requested basis Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations on an as-needed basis Serve as liaison between sales accounts team and the product end-users, ensuring the accounts team is aware of opportunities, risks, and overall customer satisfaction Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making. Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams Required Experience and Skills: Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5-10+ years Rhapsody provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requirements

Must-haves

Serve as technical and project management lead for assigned Professional Services projects
Serve as technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis
Participate in product QA testing and feedback cycles for continuous product improvement
Participate in Professional Services team Continuous Improvement initiatives on an as-requested basis
Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations on an as-needed basis
Serve as liaison between sales accounts team and the product end-users, ensuring the accounts team is aware of opportunities, risks, and overall customer satisfaction
Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning), using it by default to improve efficiency, consistency, and decision-making.
Develops reusable prompts, templates, and simple automations that combine AI with internal data to drive ongoing productivity gains across multiple workstreams
Undergraduate or graduate degree in an IT or Computer Science related field, or equivalent experience of 5-10+ years

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: bamboohr
Effort: medium