Technical Trainer- Mechanical/Electrical at Delta Electronics

Job description

Delta Electronics is a global innovator at the forefront of technologies powering the future. Since 1971, we’ve been leading the way in high-efficiency power and thermal management solutions. Today, we’re driving transformation across industries with smart, sustainable systems that enable everything from AI, industrial automation, and data centers to EV charging, renewable energy, and intelligent buildings. Delta is powering the AI age with cutting-edge infrastructure solutions for hyperscale and edge data centers. Our high-efficiency power systems, thermal management, and intelligent monitoring technologies help the world’s largest data operators achieve peak performance and sustainability. Join us to help build the cornerstone solutions that will run tomorrow’s digital world. • Organize and perform group and individual training sessions in classroom, factory, and onsite settings for Delta employees, Authorized Service Provider (ASP) technicians, customer first-responder personnel, and sales channel partners, to develop personnel qualified and competent to service, sell and support assigned products. • Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products. • Disseminate information to the trainees via lecture and hands-on training and measure the impact and effectiveness of training at the conclusion of the training and on an ongoing basis. • Maintain training records for internal and external class participants as well as certifications obtained through third-party courses. • Perform technical support including dissemination of product updates to the field service and sales organization via telephone, email, field visits, and logistics support. • Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channel partners. • Work with Product and Area managers to identify and develop specific department training and refresher training. • Bachelor’s degree in engineering or equivalent discipline with 3-5 years of experience providing service support or in a HVAC training role focused on the education of personnel, or equivalent education or experience. • Advanced interpersonal, communication and presentation skills required to provide training to employees, customers, and authorized service providers. • Advanced computer skills with emphasis on Microsoft Products and PowerPoint. • Ability to travel- 30% #LI-AL1 Life at Delta Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.

Requirements

Must-haves

Create, organize, and formalize training materials with Global Technical Support Team into a cohesive training program for assigned products.
Disseminate information to the trainees via lecture and hands-on training and measure the impact and effectiveness of training at the conclusion of the training and on an ongoing basis.
Maintain training records for internal and external class participants as well as certifications obtained through third-party courses.
Perform technical support including dissemination of product updates to the field service and sales organization via telephone, email, field visits, and logistics support.
Promote Delta products and services to potential and existing customers to generate leads for internal and external sales channel partners.
Work with Product and Area managers to identify and develop specific department training and refresher training.
Advanced interpersonal, communication and presentation skills required to provide training to employees, customers, and authorized service providers.
Advanced computer skills with emphasis on Microsoft Products and PowerPoint.
Ability to travel- 30%

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: icims
Effort: medium