Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Rockwell Automation is seeking a Manager, AI Engineering within the Integrated Supply Chain (ISC) AI Center of Excellence. This role will lead a team of AI Engineers responsible for architecting, building, deploying, and sustaining production-grade AI solutions across global supply chain operations. The Manager, AI Engineering will own the technical engineering capability for ISC AI. This includes solution architecture, engineering standards, GenAI application development, reusable technical patterns, integration design, production reliability, and sustainment. This leader will work closely with AI Delivery, IT, Analytics, Cybersecurity, Data Governance, and business stakeholders to convert prioritized use cases into secure, scalable, maintainable AI solutions. This position reports to the Senior Director, Digital Transformation and will work a hybrid schedule at our office in Milwaukee, WI. Your Responsibilities: AI Engineering Strategy & Architecture Lead the ISC AI engineering function, including technical architecture, engineering standards, development practices, reusable patterns, and production support expectations. Define solution approaches for GenAI applications, LLMs, RAG pipelines, prompt orchestration, agent-based workflows, document intelligence, knowledge assistants, and process automation. Ensure AI solutions align with enterprise architecture, Azure AI platform standards, cybersecurity requirements, responsible AI expectations, and ISC data governance requirements. Team Leadership & Engineering Capability Lead, coach, and develop a team of AI Engineers responsible for building and supporting production-grade AI solutions across global supply chain use cases. Establish engineering practices for code quality, documentation, version control, testing, prompt management, evaluation, deployment, monitoring, and support. Build team capability in Python, APIs, Azure AI, LLM application development, RAG, vector databases, data integration, workflow automation, and enterprise software delivery. Solution Development & Integration Oversee the design and development of AI applications, including RAG-based assistants, agentic workflows, document processing, workflow automation, and AI-enabled business applications. Guide model, framework, and tool selection based on accuracy, latency, cost, scalability, security, compliance, and maintainability. Ensure AI solutions integrate with governed data sources, enterprise applications, Microsoft 365, SharePoint, Graph API, Power Platform, workflow tools, and internal supply chain systems where appropriate. Production Reliability, MLOps & LLMOps Establish CI/CD, automated testing, release management, telemetry, monitoring, incident response, and rollback practices for AI solutions deployed in production. Define evaluation methods for LLM outputs, retrieval quality, prompt performance, model behavior, data quality, user feedback, and operational reliability. Monitor production AI solutions for performance, cost, usage, failure modes, access issues, security risks, and continuous improvement opportunities. Cross-Functional Technical Delivery Partner with AI Delivery to assess technical feasibility, estimate engineering effort, sequence development work, and shape solution scope for prioritized use cases. Coordinate with IT, Cybersecurity, Data Governance, Analytics, and platform teams to resolve architecture, data access, integration, infrastructure, and compliance dependencies. Provide technical guidance on what should be custom-built, reused, automated, or handled through existing enterprise platforms. The Essentials - You Will Have: Bachelor's Degree or Equivalent Years of Relevant Work Experience. Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: Typically requires a minimum of 5 years management experience. Bachelor's degree in Computer Science, Engineering, Data Science, Information Technology, or equivalent practical experience. 10+ years of experience in software engineering, AI engineering, ML engineering, data engineering, cloud engineering, or related technical roles. 5+ years of experience leading technical teams, engineering programs, or complex technology delivery in a matrixed enterprise environment. Strong technical background in Python, APIs, cloud-native development, data integration, automation, and production software engineering. Experience designing, deploying, and supporting AI, ML, GenAI, LLM, automation, or advanced analytics solutions in production environments. Experience with DevOps, CI/CD, automated testing, monitoring, observability, versioning, release management, and operational support. Ability to explain technical tradeoffs, risks, architecture decisions, and implementation options to technical and business stakeholders. Experience building GenAI applications using RAG, vector databases, embeddings, prompt orchestration, agentic workflows, model evaluation, and retrieval quality testing. Experience with Microsoft Azure AI services, Azure OpenAI, Azure DevOps, GitHub Actions, containerization, serverless architectures, APIs, and enterprise cloud deployment patterns. Experience integrating AI solutions with Microsoft 365, SharePoint, Graph API, Power Platform, enterprise data platforms, workflow automation tools, and business applications. Experience establishing reusable AI engineering frameworks, reference architectures, prompt/model evaluation methods, and production support models. Experience in manufacturing, supply chain, procurement, planning, logistics, quality, operations, or industrial environments. Familiarity with responsible AI, cybersecurity, identity and access management, data privacy, auditability, model risk, and enterprise AI governance. Advanced degree or certifications in cloud, AI/ML, software engineering, cybersecurity, data engineering, architecture, or related fields. What We Offer: Health Insurance including Medical, Dental and Vision 401k Paid Time off Parental and Caregiver Leave Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. To learn more about our benefits package, please visit at www. raquickfind.com . At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. This position is part of a job family. Experience will be the determining factor for position level and compensation. #LI-Hybrid #LI-JF1 We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at 1 (844) 404-7247. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Requirements

Must-haves

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
This position reports to the Senior Director, Digital Transformation and will work a hybrid schedule at our office in Milwaukee, WI.
AI Engineering Strategy & Architecture Lead the ISC AI engineering function, including technical architecture, engineering standards, development practices, reusable patterns, and production support expectations.
Define solution approaches for GenAI applications, LLMs, RAG pipelines, prompt orchestration, agent-based workflows, document intelligence, knowledge assistants, and process automation.
Ensure AI solutions align with enterprise architecture, Azure AI platform standards, cybersecurity requirements, responsible AI expectations, and ISC data governance requirements.
Team Leadership & Engineering Capability Lead, coach, and develop a team of AI Engineers responsible for building and supporting production-grade AI solutions across global supply chain use cases.
Establish engineering practices for code quality, documentation, version control, testing, prompt management, evaluation, deployment, monitoring, and support.
Build team capability in Python, APIs, Azure AI, LLM application development, RAG, vector databases, data integration, workflow automation, and enterprise software delivery.
Solution Development & Integration Oversee the design and development of AI applications, including RAG-based assistants, agentic workflows, document processing, workflow automation, and AI-enabled business applications.
Guide model, framework, and tool selection based on accuracy, latency, cost, scalability, security, compliance, and maintainability.
Ensure AI solutions integrate with governed data sources, enterprise applications, Microsoft 365, SharePoint, Graph API, Power Platform, workflow tools, and internal supply chain systems where appropriate.
Production Reliability, MLOps & LLMOps Establish CI/CD, automated testing, release management, telemetry, monitoring, incident response, and rollback practices for AI solutions deployed in production.
Define evaluation methods for LLM outputs, retrieval quality, prompt performance, model behavior, data quality, user feedback, and operational reliability.
Monitor production AI solutions for performance, cost, usage, failure modes, access issues, security risks, and continuous improvement opportunities.
Cross-Functional Technical Delivery Partner with AI Delivery to assess technical feasibility, estimate engineering effort, sequence development work, and shape solution scope for prioritized use cases.
Coordinate with IT, Cybersecurity, Data Governance, Analytics, and platform teams to resolve architecture, data access, integration, infrastructure, and compliance dependencies.
Provide technical guidance on what should be custom-built, reused, automated, or handled through existing enterprise platforms.
Bachelor's Degree or Equivalent Years of Relevant Work Experience.
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Typically requires a minimum of 5 years management experience.
Bachelor's degree in Computer Science, Engineering, Data Science, Information Technology, or equivalent practical experience.
10+ years of experience in software engineering, AI engineering, ML engineering, data engineering, cloud engineering, or related technical roles.
5+ years of experience leading technical teams, engineering programs, or complex technology delivery in a matrixed enterprise environment.
Strong technical background in Python, APIs, cloud-native development, data integration, automation, and production software engineering.

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Platform: workday
Effort: long

Benefits

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Health Insurance

Dental

Vision

401k

Paid Time Off