Job description

Bilingual Customer Support Specialist - Overnights Pay from $30 to $35 per hour with significant growth and earning potential! Includes $4 Shift Differential California Branch 4810 South Hellman Avenue, Ontario, CA 91762 Fast, friendly and customer focused. As a Uline Overnight Bilingual Customer Support Specialist, you ll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months) Why Customer Service at Uline? Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline s best solutions. Help customers navigate Uline s website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor s degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus , but if you are eager to learn, we will train you! Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and nearby walking path. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-CA001 (#IN-CACS) #ZR-CACS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Requirements

Must-haves

Bilingual Customer Support Specialist - Overnights
Pay from $30 to $35 per hour with significant growth and earning potential!
Includes $4 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Full-Time Hours: Friday - Tuesday, 9 PM to 5:30 AM
Training Hours - Days: Monday - Friday, 8:30 AM - 5 PM (approximately 6 - 7 months)
Why Customer Service at Uline?
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline s best solutions.
Help customers navigate Uline s website and online ordering.
Excellent problem-solving, listening and communication skills.
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Nice-to-haves

High school diploma or equivalent. Bachelor s degree preferred.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Health Insurance

401(K)

Paid Time Off