Job description

SERVICE DESK ANALYST Arizona State Agency | Contract Opportunity | Phoenix Arizona Zip 85007 ---------------------------------------- POSITION DETAILS Location: Phoenix Arizona Zip 85007 - Hybrid (1 day/month in office) Schedule: Monday to Friday | 8:00 AM to 5:00 PM | 40 hrs/week Contract: 03/02/2026 to 12/31/2026 Openings: 1 position available Closing: 5/21/2026 at 1:00 PM Arizona Time ---------------------------------------- ABOUT THE ROLE This is a contract staff augmentation opportunity with an Arizona state agency. The selected candidate will work directly with agency staff in a professional environment. REQUIRED QUALIFICATIONS - Level-One support and customer service - Call center environment All required qualifications must appear explicitly on your resume. Resumes that do not clearly show required skills will not be reviewed. ---------------------------------------- HOW TO APPLY Email: talent@sunsoftonline.com Subject: Hybrid Service Desk Analyst - Phoenix Arizona Zip 85007 - [Your Full Name] Include your answers to the 5 questions below. We reply to all qualified applicants within 48 hours. ---------------------------------------- ELIGIBILITY - Please read before applying This role is open to local Phoenix Arizona Zip 85007 candidates only. US Citizens and Green Card holders only. No visa sponsorship now or in the future. Do not apply if you are on OPT, STEM OPT, H1B, F1, or any other visa. Before applying confirm YES to all 5: 1. Currently located in Phoenix Arizona Zip 85007 or surrounding areas? 2. US Citizen or Green Card holder - no sponsorship needed now or ever? 3. All required skills listed explicitly on your resume? 4. Pay rate of up to $20.93/hr W2 or $23.07/hr 1099 acceptable? 5. Available for in-person interview within 1 week and start within 2 weeks? ---------------------------------------- SunSoft Online | talent@sunsoftonline.com 100% American | Since 2006

Requirements

Must-haves

Arizona State Agency | Contract Opportunity | Phoenix Arizona Zip 85007
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Location: Phoenix Arizona Zip 85007 - Hybrid (1 day/month in office)
Schedule: Monday to Friday | 8:00 AM to 5:00 PM | 40 hrs/week
Contract: 03/02/2026 to 12/31/2026
Openings: 1 position available
Closing: 5/21/2026 at 1:00 PM Arizona Time
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This is a contract staff augmentation opportunity with an Arizona state agency. The selected candidate will work directly with agency staff in a professional environment.
Level-One support and customer service
Call center environment
All required qualifications must appear explicitly on your resume.
Resumes that do not clearly show required skills will not be reviewed.
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Currently located in Phoenix Arizona Zip 85007 or surrounding areas?
US Citizen or Green Card holder - no sponsorship needed now or ever?
All required skills listed explicitly on your resume?
Pay rate of up to $20.93/hr W2 or $23.07/hr 1099 acceptable?
Available for in-person interview within 1 week and start within 2 weeks?
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SunSoft Online | talent@sunsoftonline.com
100% American | Since 2006

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: zoho-recruit
Effort: medium