TikTok Shop - Category Operations Manager
TikTok· Entertainment· Apr 22, 2026 · 6mo agoPosted 188 days ago
Los Angeles, CA
In office
Full-time
Manager
$100K–$129K est.
3+ years exp
Before you apply
Ghost Signal:
Open since April 22, 2026 — 188 days, and still accepting applications.
Job description
About the team
You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.
Responsibilities:
- Merchant Operations: Responsible for merchant operations across various categories, helping newly onboarded high-quality merchants achieve rapid launch and growth. Guide merchants in product supply planning, maintain ongoing communication and cooperation, set goals and plans, and deliver performance targets. Manage daily product operations including product selection, listing, information optimization, and inventory control to ensure smooth merchant operations, and improve traffic, conversion rate, and sales volume.
- Market Analysis: Closely monitor industry trends and market dynamics, conduct market research and data analysis to identify potential market opportunities. Provide data support and decision-making basis for product development, pricing strategies, and marketing campaigns. Based on category characteristics, lead the team to formulate business development strategies covering market opportunities, supply strategies, pricing strategies, growth paths, marketing and content approaches, quality control, and gross margin improvement.
- Data Analysis: Analyze product, merchant operation, and sales data, evaluate operational effectiveness, identify issues, and propose improvement measures to continuously optimize strategies and enhance operational efficiency. Implement category planning and drive team execution to fulfill category planning for assigned business lines.
- Team Collaboration: Collaborate closely with cross-functional teams to ensure timely and product supply. Work with cross-departmental partners to build infrastructure and exclusive solutions for category development. Integrate internal and external resources to drive growth for assigned categories, and coordinate to resolve various issues during operations.
Minimum Qualifications:
- Bachelor's degree and above, with at least 3 years of relevant experience in category investment promotion or operations.
- Strong learning ability, execution and self-motivation, and good at team collaboration.
- Familiar with the industrial cluster, product pricing and brands of relevant categories, and possess certain merchant resources.
- Strong data analysis capabilities, able to analyze industry trends and project management, summarize findings and conclusions through data.
Preferred Qualifications:
- Excellent business acumen and communication skills, with good resource development capabilities, able to effectively mobilize merchant resources.
- More than 6 months of semi-managed operation experience is a strong plus.
Application prep
Use the role’s language and application details while tailoring your materials.
- Platform
- tiktok
- Effort
- medium