ECS is seeking an HR Generalist to work in our Fairfax, VA office.
The HR Generalist supports day-to-day HR operations across the employee lifecycle, ensuring accurate, timely, and compliant execution of HR processes. This position is responsible for onboarding, new hire orientation, employment eligibility verification, HRIS data management, and Tier 1 employee support related to benefits, policies, and employee relations. The HR Generalist serves as an initial point of contact for employees and managers, resolving routine inquiries, identifying matters requiring escalation, and partnering with HR leadership and cross-functional teams to deliver consistent, high-quality HR support.
Key Responsibilities
Onboarding and HR Operations
• Coordinate and facilitate new hire onboarding and orientation, ensuring a positive and consistent employee experience.
• Complete and monitor Form I-9 and E-Verify processes in accordance with applicable requirements.
• Enter and maintain employee data in the HRIS, including new hire information, employee changes, and other employment transactions.
• Ensure accuracy, completeness, and timely processing of employee records and personnel documentation.
• Support employee lifecycle activities, including onboarding, employee changes, transfers, and separations.
Tier 1 Employee and Benefits Support
• Serve as an initial point of contact for routine employee and manager HR inquiries.
• Provide Tier 1 benefits support, including general plan information, enrollment guidance, qualifying life events, and directing employees to appropriate resources.
• Respond to routine questions regarding HR policies, procedures, and company programs.
• Document, track, and resolve employee inquiries through the HR service delivery platform, escalating complex matters as appropriate.
Tier 1 Employee Relations
• Provide initial support for routine employee relations questions and concerns.
• Conduct preliminary intake of employee concerns, gathering relevant information and maintaining appropriate documentation.
• Provide guidance on established policies and procedures within defined authority.
• Recognize sensitive or complex employee relations matters and promptly escalate to HR leadership or the appropriate HR partner.
• Maintain confidentiality and exercise sound judgment when handling employee information.
HR Compliance and Process Improvement
• Support compliance with federal, state, and local employment laws and company policies.
• Maintain accurate personnel records and support HR documentation and audit requirements.
• Identify opportunities to improve HR workflows, employee service, and operational efficiency.
• Partner with HRIS, Benefits, Payroll, Recruiting, IT, and other teams to resolve employee matters and ensure seamless HR processes.
Salary Range: $58,240 - $62,400
General Description of Benefits
• Minimum 2 years of combined Human Resources experience.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Working knowledge of HR practices, employment documentation, and general compliance requirements.
• Experience supporting onboarding, employee records, or HRIS data management.
• Experience completing Form I-9 and E-Verify processes.
• Strong organizational skills, attention to detail, and ability to manage competing priorities.
• Excellent communication, customer service, and problem-solving skills.
• General knowledge of employee benefits and employee relations practices.
• Ability to maintain confidentiality and recognize matters requiring escalation.