Consumer SMB eCommerce Account Manager at Apple

Job description

As the Account Executive owning the Amazon Business relationship, you will drive Apple's SMB and B2B commercial strategy end to end — from executive relationship management and deal structuring to services enrollment and joint marketing execution. You'll operate at both the strategic and tactical level, building the long-term roadmap while also managing weekly operational execution. Approximately 10 years of SMB/B2B sales or commercial account management experience, preferably in technology hardware or channel partnerships selling into SMB, mid-market, or Higher Education segments. Track record of navigating complex negotiations, structuring tiered commercial programs, and delivering consistent revenue growth in a channel or marketplace environment. Deep understanding of B2B procurement workflows, IT decision-maker buying cycles, and institutional purchasing requirements — particularly in SMB and Higher Education. Strong analytical, forecasting and financial modeling skills with the ability to build business cases, size market opportunities, and translate data into actionable commercial strategy. Ability to build deep cross-functional relationships internally (finance, planning, logistics, marketing, CX, services) and externally (partner commercial, marketing, and category teams). Bachelor's degree or equivalent experience. Demonstrated success building and executing volume pricing architectures, custom offer programs, or managed-spend commercial frameworks for fleet-scale deals. Experience driving services attach and enrollment programs (e.g., device management, AppleCare+, lifecycle services) as part of a hardware sales motion. Proven ability to develop joint marketing programs and co-op investment strategies with channel partners. Experience with B2B marketplace platforms, procurement automation tools, or institutional purchasing systems. Master's degree (MBA) preferred.

Requirements

Must-haves

Approximately 10 years of SMB/B2B sales or commercial account management experience, preferably in technology hardware or channel partnerships selling into SMB, mid-market, or Higher Education segments.
Track record of navigating complex negotiations, structuring tiered commercial programs, and delivering consistent revenue growth in a channel or marketplace environment.
Deep understanding of B2B procurement workflows, IT decision-maker buying cycles, and institutional purchasing requirements — particularly in SMB and Higher Education.
Strong analytical, forecasting and financial modeling skills with the ability to build business cases, size market opportunities, and translate data into actionable commercial strategy.
Ability to build deep cross-functional relationships internally (finance, planning, logistics, marketing, CX, services) and externally (partner commercial, marketing, and category teams).
Bachelor's degree or equivalent experience.
Demonstrated success building and executing volume pricing architectures, custom offer programs, or managed-spend commercial frameworks for fleet-scale deals.
Experience driving services attach and enrollment programs (e.g., device management, AppleCare+, lifecycle services) as part of a hardware sales motion.
Proven ability to develop joint marketing programs and co-op investment strategies with channel partners.
Experience with B2B marketplace platforms, procurement automation tools, or institutional purchasing systems.

Nice-to-haves

Master's degree (MBA) preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: apple
Effort: medium