Job description

Overview Are you passionate about using data, analytics, and AI-powered solutions to solve complex ecosystem challenges? The MSN Content Organization at Microsoft is looking for a Principal Product Manager to help build the tools, insights, and systems that enable a healthy, high-quality content marketplace. As a Principal Product Manager, you will work at the intersection of product, analytics, engineering, and partner management to develop diagnostics, quality frameworks, and automation solutions that improve marketplace health and partner success. You will help transform complex data into actionable insights, build scalable self-service tools, and drive improvements that enable teams to make better decisions faster. This is an opportunity to work on high-impact problems that shape the quality, performance, and trust of a large content ecosystem while partnering with stakeholders across Product, Engineering, Analytics, and Business teams. If you enjoy solving ambiguous problems, creating structure from data, and using AI to improve operational efficiency, we'd love to hear from you. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Responsibilities • Drive initiatives that improve visibility into partner performance, marketplace health, and content quality across the MSN ecosystem. • Develop and enhance diagnostic frameworks, investigation methodologies, and self-service tools that help identify root causes of partner and content performance issues. • Partner with Engineering, Analytics, Partner Success, and Business teams to define requirements, prioritize opportunities, and deliver scalable solutions. • Build and operationalize AI-powered workflows, automation tools, and investigation capabilities that improve operational efficiency and reduce manual analysis. • Translate complex datasets and business challenges into actionable insights, recommendations, and product improvements that drive better partner and marketplace outcomes. • Define, monitor, and communicate key marketplace health, quality, and partner performance metrics through dashboards, scorecards, and reporting solutions. Qualifications Required Qualifications: • Bachelor's Degree AND 8+ years experience in product/service/program management or software development • OR equivalent experience. Preferred Qualifications: • Bachelor's Degree AND 12+ years experience in product/service/program management or software development • OR equivalent experience. • Experience with content platforms, publisher ecosystems, marketplaces, recommendation systems, or trust and quality frameworks. • Experience with Power BI, Kusto, experimentation, measurement, root-cause analysis, or business intelligence tools. • Experience developing KPI frameworks, scorecards, dashboards, or operational reporting solutions. • Demonstrated ability to manage multiple projects simultaneously in a fast-paced, collaborative environment. • Comfortable working with ambiguity and independently driving analysis. #MicrosoftAI Product Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: careers.microsoft.com This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Requirements

Must-haves

Drive initiatives that improve visibility into partner performance, marketplace health, and content quality across the MSN ecosystem.
Develop and enhance diagnostic frameworks, investigation methodologies, and self-service tools that help identify root causes of partner and content performance issues.
Partner with Engineering, Analytics, Partner Success, and Business teams to define requirements, prioritize opportunities, and deliver scalable solutions.
Build and operationalize AI-powered workflows, automation tools, and investigation capabilities that improve operational efficiency and reduce manual analysis.
Translate complex datasets and business challenges into actionable insights, recommendations, and product improvements that drive better partner and marketplace outcomes.
Define, monitor, and communicate key marketplace health, quality, and partner performance metrics through dashboards, scorecards, and reporting solutions.
Bachelor's Degree AND 8+ years experience in product/service/program management or software development • OR equivalent experience.
Bachelor's Degree AND 12+ years experience in product/service/program management or software development • OR equivalent experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Nice-to-haves

Experience with content platforms, publisher ecosystems, marketplaces, recommendation systems, or trust and quality frameworks.
Experience with Power BI, Kusto, experimentation, measurement, root-cause analysis, or business intelligence tools.
Experience developing KPI frameworks, scorecards, dashboards, or operational reporting solutions.
Demonstrated ability to manage multiple projects simultaneously in a fast-paced, collaborative environment.
Comfortable working with ambiguity and independently driving analysis.
#MicrosoftAI
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: eightfold
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