Job description

About TensorWave Our mission is simple: deliver seamless, secure, reliable, and resilient AI compute at scale. We've built a versatile cloud platform that eliminates infrastructure barriers, empowering builders to focus on innovation instead of fighting their stack. Because breakthrough AI should move at the speed of ideas, not infrastructure. About the Role We’re looking for a Technical Account Manager Intern to join our team during an exciting phase of growth. In this role, you’ll be responsible for supporting client onboarding, product adoption, and ongoing account success, working closely with cross-functional partners to support business objectives while upholding our standards for excellence, collaboration, and impact. What You’ll Do - Assist with onboarding new clients and ensuring a smooth transition to product adoption. - Act as a liaison between clients, technical/engineering teams, and sales to ensure customer needs are clearly communicated and met. - Assist in tracking client performance metrics, preparing account reports, and documenting customer feedback or feature requests. - Shadow senior team members in client meetings, participate in discovery calls to understand business challenges, and help deliver technical presentations. Who You Are Required Qualifications - Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, Communications, or a related field. - A foundational understanding of IT concepts, cloud technologies, or software platforms (coursework or hands-on experience preferred). - Excellent written and verbal communication skills, with the specific ability to explain technical concepts clearly to non-technical audiences. - Strong analytical and troubleshooting skills with a solution-oriented mindset. - High attention to detail, adaptability, and the ability to manage multiple tasks or client needs in a fast-paced environment. Internship Information - Paid Internship - May - August (12 weeks) - Tuesday - Friday, 8 hours Equal Employment Opportunity TensorWave is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of any protected status under applicable law. Reasonable Accommodations TensorWave provides reasonable accommodations in accordance with applicable laws. If you require accommodation during the hiring process, please contact accomodations@tensorwave.com. Employment Eligibility All offers of employment are contingent upon verification of identity and authorization to work in the United States, as required by law. Background Checks Where permitted by law, employment may be contingent upon the successful completion of a job-related background check. Data Privacy Notice By submitting an application, you acknowledge that TensorWave may collect, use, and retain your personal information for recruiting and employment-related purposes in accordance with applicable data privacy laws.

Requirements

Must-haves

What You’ll Do
Assist with onboarding new clients and ensuring a smooth transition to product adoption.
Act as a liaison between clients, technical/engineering teams, and sales to ensure customer needs are clearly communicated and met.
Assist in tracking client performance metrics, preparing account reports, and documenting customer feedback or feature requests.
Shadow senior team members in client meetings, participate in discovery calls to understand business challenges, and help deliver technical presentations.
Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Technology, Business, Communications, or a related field.
Excellent written and verbal communication skills, with the specific ability to explain technical concepts clearly to non-technical audiences.
Strong analytical and troubleshooting skills with a solution-oriented mindset.
High attention to detail, adaptability, and the ability to manage multiple tasks or client needs in a fast-paced environment.
Internship Information
Paid Internship
May - August (12 weeks)
Tuesday - Friday, 8 hours

Nice-to-haves

A foundational understanding of IT concepts, cloud technologies, or software platforms (coursework or hands-on experience preferred).

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: ashby
Effort: quick