Job description

Sr. Director, Data Science & Data Engineering - Search We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. About the Role As the head of Data Science and Data Engineering within Search and Discovery, you will lead an organization responsible for understanding how customers are interacting with Search and Recommendations on Coupang and determine how to improve the Search and Discovery experience accordingly. This role works directly with both Search and Coupang leadership and requires the ability to both understand the extremely nuanced complexities of LLMs/Ranking models/statistics and communicate the corresponding strategic recommendations to the C-suite. What You Will Do Lead a global 20-person organization composed of Data Scientists and Data Engineers, including directors Provide guidance on how to optimize LLMs, Ranking models, personalization systems to improve customer outcomes Lead the experimentation function, providing clarity on when launches help vs harm our customers, based on deep metrics synthesis Partner with leads across different organizations to ensure Search is maximizing value for customers in all areas of the business What We’re Looking For Required Qualifications 12+ years of experience in data science/analytics 5+ years of experience in people management Deep expertise in experimentation and statistics Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite Understanding of ML concepts, and how different model configurations affect model outcomes Preferred Qualifications Experience in e-commerce or marketplace environments Experience leading global or multi-region teams Experience building 0→1 products or new product surfaces Background in fast-scaling consumer technology companies Pay & Benefits: Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.  The base pay for this position ranges from $184,000/year in our lowest geographic market to $376,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.   General Description of All Benefits:   Medical/Dental/Vision/Life, AD&D insurance   Flexible Spending Accounts (FSA) & Health Savings Account (HSA)   Long-term/Short-term Disability   Employee Assistance Program (EAP) program   401K Plan with Company Match   18-21 days of the Paid Time Off (PTO) a year based on the tenure   12 Public Holidays   Paid Parental leave   Pre-tax commuter benefits   MTV - [Free] Electric Car Charging Station General Description of Other Compensation: “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers.    If you need assistance and/or reasonable accommodation in the application of recruiting process due to a disability, please contact us at  usrecruiting@coupang.com .

Requirements

Must-haves

Sr. Director, Data Science & Data Engineering - Search
Lead a global 20-person organization composed of Data Scientists and Data Engineers, including directors
Provide guidance on how to optimize LLMs, Ranking models, personalization systems to improve customer outcomes
Lead the experimentation function, providing clarity on when launches help vs harm our customers, based on deep metrics synthesis
Partner with leads across different organizations to ensure Search is maximizing value for customers in all areas of the business
What We’re Looking For
12+ years of experience in data science/analytics
5+ years of experience in people management
Deep expertise in experimentation and statistics
Ability to communicate data concepts simply and succinctly to cross-functional team members, up to the C-suite
Understanding of ML concepts, and how different model configurations affect model outcomes
Medical/Dental/Vision/Life, AD&D insurance
Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
Long-term/Short-term Disability
12 Public Holidays
Pre-tax commuter benefits
MTV - [Free] Electric Car Charging Station
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Nice-to-haves

Experience in e-commerce or marketplace environments
Experience leading global or multi-region teams
Experience building 0→1 products or new product surfaces
Background in fast-scaling consumer technology companies

Application prep

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Keywords to mirror

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Paid Time Off

Parental Leave