Job description

Ready to make a positive impact and create clean energy technology? We’re looking for a Technical Project Manager to drive a high-powered, high-efficacy customer delivery process–from planning through to execution. The Technical Project Manager works closely with Sales, Engineering, Customer Success and other internal teams to ensure the success of our utility customers. You will provide data-driven project governance and help grow and measure new opportunities for the business. Roles & Responsibilities Leads and project manages the Customer onboarding experience, providing a best in class experience Drives internal teams to deliver the product to Customers on schedule and within scope Utilizes standards, processes, documentation and systems to efficiently manage onboarding new customers, project planning, requirements gathering, resourcing, budgeting, change management, risk management, and project closure Manage and maintain ongoing delivery processes, timelines, risk mitigation and client communications Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget Communicate with internal and external executives regarding project status on a weekly or ad hoc basis. Ensure customer’s expectations are properly set according to project constraints, updates, and challenges Own and evolve the project management function, including methodologies, automation techniques, and polices Consultant mindset, able to effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer Experienced at following and developing standard project management methodologies and best practices Required Qualifications 5+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements Experience working with utility customers and/or in the energy industry Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance Master of multitasking with repeatable tool sets and systems Creative and willing to push the envelope Ability to prioritize tasks and allocate resources effectively Implementation of quality assurance processes to ensure consistent and high-quality customer interactions Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator Preferred Qualifications Experience in management consulting or strategic account management, preferably with a software/technology company Experience developing or implementing technology roadmaps and portfolios Experience with energy efficiency and program implementation is highly desired Experience working with a start-up Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus Project Management Professional Certification (PMP) Compensation GridX takes a market-based approach to pay, and pay may vary depending on your location in the US. Higher cost-of-living areas will land toward the top of the range and lower cost-of-living areas toward the bottom. For this position, base salary may range from $110,000 to $140,000/year + benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location. Our Interview Process Intro Call (20-30 minutes) Interview #1 Technical Discussion with Hiring Manager (45-60 minutes) Interview #1 Technical Discussion with Lead TPM (45-60 minutes) Interview #3 General overview chat with Chief Customer Officer (30-45 minutes) Benefits Flexible PTO Excellent Medical, Dental and Vision Insurance 401k Match Parental Leave Be part of creating our clean energy future Our Values Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We: e X plore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default. e X ecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely. e X cel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together. e X emplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good. About GridX GridX is the catalyst of our clean energy future. Utilities and energy technology providers rely on our analytics solutions to tell people exactly what they can expect to pay when making clean energy decisions, like changing to a time-of-use rate plan, buying an electric vehicle, installing solar and more. The result is less strain on the electric grid, happier customers and increased consumer investment in sustainable technologies. Working at GridX puts you at the center of realizing our clean energy future. At GridX, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences. No recruiters or phone calls, please. GridX does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes and profiles will be considered GridX property, and GridX will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor or take over sponsorship of an employment Visa at this time.

Requirements

Must-haves

Roles & Responsibilities
Leads and project manages the Customer onboarding experience, providing a best in class experience
Drives internal teams to deliver the product to Customers on schedule and within scope
Manage and maintain ongoing delivery processes, timelines, risk mitigation and client communications
Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
Communicate with internal and external executives regarding project status on a weekly or ad hoc basis. Ensure customer’s expectations are properly set according to project constraints, updates, and challenges
Own and evolve the project management function, including methodologies, automation techniques, and polices
Consultant mindset, able to effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
Experienced at following and developing standard project management methodologies and best practices
5+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
Experience working with utility customers and/or in the energy industry
Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
Master of multitasking with repeatable tool sets and systems
Creative and willing to push the envelope
Ability to prioritize tasks and allocate resources effectively
Implementation of quality assurance processes to ensure consistent and high-quality customer interactions

Nice-to-haves

Experience in management consulting or strategic account management, preferably with a software/technology company
Experience developing or implementing technology roadmaps and portfolios
Experience with energy efficiency and program implementation is highly desired
Experience working with a start-up
Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
Project Management Professional Certification (PMP)

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: bamboohr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Parental Leave