Job description

The opportunity Unity s Salesforce GTM Tech team builds and scales the Salesforce platform behind our cross-functional go-to-market initiatives, which include Sales, Marketing, Customer Success and the teams that support them. We want you to join us in our New York City office as a Senior Salesforce Administrator. You ll combine deep admin expertise with a technical mindset. You ll design scalable automation and data models, set the standards others build to, and partner with business systems analysts, developers and go-to-market leaders to turn complex requirements into lasting CRM solutions. In the short term, you ll share responsibility for the health and reliability of our platform. Over time, you ll help shape the Salesforce roadmap that supports how Unity sells and grows. What you ll be doing Support the configuration, security model and overall health of our enterprise Salesforce org, and serve as the escalation point for complex admin and automation issues Triage and resolve Salesforce support requests from go-to-market users, find the root cause of recurring issues and turn them into lasting fixes Design and build scalable declarative solutions (flows, custom objects, validation rules, and dynamic Lightning pages) that balance speed with long-term maintainability Partner with business systems analysts, developers and stakeholders across Sales, Marketing, Customer Success and revenue operations to turn complex go-to-market workflows into well-designed solutions, and recommend simpler paths when they exist Define and uphold admin best practices, including flow standards, deployments, release and sandbox governance, data quality, and documentation Collaborate with the broader team: review solution designs and assess each Salesforce release for features the business should adopt What we re looking for Deep, hands-on expertise administering and configuring Salesforce in a complex, enterprise-scale org, including its data model, security model (organization-wide defaults, sharing rules and permission set groups) and governor limits Advanced Flow Builder skills, including complex record-triggered flows, subflows, fault handling and a sense of when automation should move to code A background implementing lead-to-cash processes, including CPQ and billing platforms integrated with Salesforce Experience owning go-to-market application integrations and configuration, with tools such as Outreach, ZoomInfo, HG Insights and Clari Experience managing deployments end to end, including sandbox strategy, data migration tools and deployment tools such as Gearset and Copado A track record of handling support requests in a ticket-based queue, balancing quick fixes for users with longer-term project work The ability to work autonomously in ambiguous situations, drive alignment across teams and explain technical trade-offs clearly to senior business partners You might also have Experience developing in Apex (triggers, classes and test classes) and Lightning Web Components Experience with Zuora CPQ or other quote-to-cash tools integrated with Salesforce Hands-on involvement in consolidating multiple Salesforce orgs, including data model alignment, data cleansing, and data migration Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or Platform Developer I Comfort with SOQL and experience with integrations, APIs or Git-based CI/CD workflows Additional information This is a hybrid role based in our New York City office, with an expectation of working from the office three days a week Relocation support is not available for this position Work visa/immigration sponsorship is not available for this position Base Salary Range: We determine the base salary range for this role based on your primary work location: Zone A: $91,700 - $137,500 USD gross Zone B: $103,600 - $155,400 USD gross Zone C: $116,400 - $174,600 USD gross Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com . Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO unity.com. This range reflects the anticipated base salary for this position. Beyond base salary, this role may be eligible for equity awards and participation in our company incentive plans (such as annual discretionary bonuses or sales commissions). The final offer amount will depend on several factors, including geographic location and the candidate’s relevant experience, professional background, and skill set. Benefits At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program Life at Unity Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com . Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know. This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. This posting is intended to fill an existing vacancy, and we are committed to providing applicants with updates throughout the hiring process in accordance with applicable law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity. Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO unity.com.

Requirements

Must-haves

What you ll be doing
Support the configuration, security model and overall health of our enterprise Salesforce org, and serve as the escalation point for complex admin and automation issues
Triage and resolve Salesforce support requests from go-to-market users, find the root cause of recurring issues and turn them into lasting fixes
Design and build scalable declarative solutions (flows, custom objects, validation rules, and dynamic Lightning pages) that balance speed with long-term maintainability
Define and uphold admin best practices, including flow standards, deployments, release and sandbox governance, data quality, and documentation
Collaborate with the broader team: review solution designs and assess each Salesforce release for features the business should adopt
What we re looking for
Advanced Flow Builder skills, including complex record-triggered flows, subflows, fault handling and a sense of when automation should move to code
A background implementing lead-to-cash processes, including CPQ and billing platforms integrated with Salesforce
Experience owning go-to-market application integrations and configuration, with tools such as Outreach, ZoomInfo, HG Insights and Clari
Experience managing deployments end to end, including sandbox strategy, data migration tools and deployment tools such as Gearset and Copado
A track record of handling support requests in a ticket-based queue, balancing quick fixes for users with longer-term project work
The ability to work autonomously in ambiguous situations, drive alignment across teams and explain technical trade-offs clearly to senior business partners
You might also have
Experience developing in Apex (triggers, classes and test classes) and Lightning Web Components
Experience with Zuora CPQ or other quote-to-cash tools integrated with Salesforce
Hands-on involvement in consolidating multiple Salesforce orgs, including data model alignment, data cleansing, and data migration
Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or Platform Developer I
Comfort with SOQL and experience with integrations, APIs or Git-based CI/CD workflows
Additional information
This is a hybrid role based in our New York City office, with an expectation of working from the office three days a week
Relocation support is not available for this position
Work visa/immigration sponsorship is not available for this position
Zone A: $91,700 - $137,500 USD gross

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

goci/cd

Platform: workday
Effort: long