People Operations Associate Generalist
Location: San Francisco CA
Position Type: 06+ Months Contract with possible extension
Duties:
• Intake and triaging of employee requests in Jira.
• Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.
• Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking.
• Support Interview Coordination using scheuleding tool, Guide.
• Partner with HR Centers of Excellence to absorb and deliver new processes and HR services.
• Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations.
• Participate in department and cross functional projects.
Skills:
• Minimum 3 years of HR Operations/HR Generalist/HR Coordinator/Recruiting Coordinator experience.
• Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow.
• Experience in a high-volume Talent Ops environment—scheuled large volume of interviews globally.
• Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
• Experience working remotely on a Global Team, supporting a global operation.
• Demonstrated ability to critically think and problem solve through ambiguous situations.
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