Job description

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more. TITOL™ is seeking a detail-oriented and solutions-driven Technical Designer to support the development and production of artist and brand merchandise across a wide range of product categories. This role is responsible for translating approved creative concepts into production-ready specifications, ensuring products are executed accurately and consistently from concept through final production. The Technical Designer will serve as a critical link between creative, brand management, production, and vendor partners, helping to maintain product integrity while driving efficiency throughout the sampling and production process. The ideal candidate combines strong technical expertise with an understanding of design intent, enabling them to make informed decisions and communicate effectively across both creative and manufacturing teams. Working Environment: In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment, with a focus on problem-solving, managing multiple parallel projects, and re-prioritizing tasks as necessary. What You'll Do Technical Design & Product Development Translate approved creative concepts and artwork into comprehensive, production-ready tech packs. Create and maintain detailed product specifications including garment blanks, materials, measurements, color standards, dye processes, decoration methods, placement specifications, construction details, packaging requirements, and production notes. Ensure all technical documentation is accurate, complete, and clearly communicates design intent to vendors and manufacturing partners. Partner closely with Creative and Project Management teams to ensure product execution aligns with approved concepts and brand standards. Serve as the technical expert on garment decoration methods including screen print, embroidery, appliqué, patches, woven labels, DTG, sublimation, and specialty print techniques. Recommend and specify decoration methods that best achieve the intended design while meeting quality, cost, and production requirements. Partner with vendors to troubleshoot production challenges and ensure accurate execution of approved designs. Stay current on emerging decoration techniques, materials, and production capabilities to support product innovation and quality. Sample Review & Product Approval Own the technical review process for product samples in partnership with Project Management. Evaluate strike-offs, dye samples, shade bands, pre-production samples, fit samples, and other production submissions against approved artwork, mockups, and design intent. Provide detailed technical feedback to vendors and manufacturing partners to drive revisions and improvements. Track sample iterations and ensure products reach approval readiness before broader stakeholder review. Maintain consistency and quality standards throughout the sampling and production lifecycle. Vendor & Production Support Serve as the primary point of contact for technical questions from vendors, factories, and production partners. Troubleshoot product development challenges and provide technical guidance throughout production. Communicate technical requirements, revisions, and approvals clearly and efficiently to external partners. Collaborate with sourcing, production, and operations teams to ensure product specifications can be executed effectively within manufacturing constraints. Product Integrity & Design Stewardship Interpret and protect the creative intent of artist and brand merchandise throughout development and production. Make informed technical adjustments and micro-revisions without requiring creative team involvement in every production decision. Balance design intent with manufacturing realities while maintaining product quality and brand standards. Utilize technical expertise and product knowledge to recommend solutions that preserve creative vision while improving execution. Specification & Knowledge Management Build, organize, and maintain a comprehensive technical specification library for recurring products, silhouettes, and production standards. Establish systems and documentation that reduce redundant development work and improve consistency across programs. Maintain historical records of approved specifications, measurements, materials, and production requirements for future reference. Documentation & Change Management Ensure technical documentation and tech packs remain current throughout the product development process. Update specifications to reflect approved production changes, revisions, and manufacturing adjustments on priority projects. Collaborate with Project Management and Production teams to capture and document key changes throughout development. Support the creation of scalable processes that improve version control, communication, and technical accuracy across projects. Who You Are 3+ years of experience in Technical Design, Product Development, Apparel Development, or a related field. Strong understanding of garment construction, materials, decoration techniques, manufacturing processes, and product specifications. Experience creating detailed tech packs and managing product development through sampling and production. Ability to review and evaluate production samples with a high level of accuracy and attention to detail. Excellent communication skills with the ability to work effectively across creative, production, and vendor teams. Strong organizational skills and ability to manage multiple projects simultaneously in a fast-paced environment. Proficiency with Adobe Illustrator and related product development tools. Experience within merchandising, consumer products, apparel, music, entertainment, licensing, or related industries preferred. What We Offer Best in class health, dental, and vision insurance Healthcare FSA Dependent Care FSA Commuter Benefits FSA Short-term/long-term disability and life insurance Paid Parental leave 401k with 4% match Pet Insurance Legal and Identity Theft Plans Vacation time and sick days We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.

Requirements

Must-haves

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more.
Technical Design & Product Development
Translate approved creative concepts and artwork into comprehensive, production-ready tech packs.
Ensure all technical documentation is accurate, complete, and clearly communicates design intent to vendors and manufacturing partners.
Partner closely with Creative and Project Management teams to ensure product execution aligns with approved concepts and brand standards.
Serve as the technical expert on garment decoration methods including screen print, embroidery, appliqué, patches, woven labels, DTG, sublimation, and specialty print techniques.
Recommend and specify decoration methods that best achieve the intended design while meeting quality, cost, and production requirements.
Partner with vendors to troubleshoot production challenges and ensure accurate execution of approved designs.
Stay current on emerging decoration techniques, materials, and production capabilities to support product innovation and quality.
Sample Review & Product Approval
Own the technical review process for product samples in partnership with Project Management.
Evaluate strike-offs, dye samples, shade bands, pre-production samples, fit samples, and other production submissions against approved artwork, mockups, and design intent.
Provide detailed technical feedback to vendors and manufacturing partners to drive revisions and improvements.
Track sample iterations and ensure products reach approval readiness before broader stakeholder review.
Maintain consistency and quality standards throughout the sampling and production lifecycle.
Vendor & Production Support
Serve as the primary point of contact for technical questions from vendors, factories, and production partners.
Troubleshoot product development challenges and provide technical guidance throughout production.
Communicate technical requirements, revisions, and approvals clearly and efficiently to external partners.
Collaborate with sourcing, production, and operations teams to ensure product specifications can be executed effectively within manufacturing constraints.
Product Integrity & Design Stewardship
Interpret and protect the creative intent of artist and brand merchandise throughout development and production.
Make informed technical adjustments and micro-revisions without requiring creative team involvement in every production decision.

Nice-to-haves

Experience within merchandising, consumer products, apparel, music, entertainment, licensing, or related industries preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Parental Leave