We are seeking an experienced and highly skilled Language Expert – Urdu (Pakistan) to join our team. The ideal candidate will possess a strong linguistic background, expertise in the Urdu-Pakistan language, and the ability to lead projects with a focus on quality and efficiency. The Language expert will oversee linguistic tasks, manage quality assurance, and provide mentorship to linguists while ensuring the delivery of high-quality language services. The applicant should be native Pakistani National who understands the Language in-depth, knows the cultural nuances of the language and have excellent command over English-US, both verbal and written.
Responsibility
Here is a non-exhaustive list of main tasks for this role:
Linguistic tasks :
Perform LQA reviews , adhering to quality guidelines and production timelines.
Handle arbitrations and drive linguistic consensus for optimal results.
Perform glossary and TM updates within Smartling environment, following the guidelines provided by the quality team.
Handle Client review (from non-linguists) feedback exchange and implementation.
Process linguistic feedback from QA testing and implement changes as needed.
Provide linguistic and cultural consultation as requested by the client.
Quality Management tasks :
Liaise with Language Specialist and translation teams (via emails & meetings) to share constructive feedback and drive overall language quality improvement .
Liaise with client stakeholders (via emails & meetings) to discuss linguistic matters and offer consultation in a clear & well-substantiated manner.
Maintain reference materials , training documentation and meeting notes .
Answer linguistic queries adhering to outlined query management processes.
Proactively monitor language quality performance via LQA report, take action to address issues in a timely manner, and flag quality risks to the quality team.
Work on internal and external RCAs and QIPs , as instructed by the quality team.
Proactively assess and suggest asset improvements , considering their impact on end users as well as the associated effort (time & cost).
Critically prioritize and track QM tasks based on urgency, impact and client needs, adhering to relevant guidelines and designated time allocation.
Education, Skills and Experience
Education: A Bachelor’s degree in Linguistics, Translation Studies, Language Arts, or a related field.
Experience:
Minimum 5 years of professional experience in translation, localization, or linguistic services.
At least 2 years of experience as a Language Lead or in a Senior Linguist position.
Language Skills: Native or near-native proficiency in Urdu-Pakistan, with excellent command of English (additional language proficiency is a plus).
Technical Skills:
Familiarity with translation and localization tools (e.g., CAT tools, TMS systems).
Strong knowledge of linguistic quality assurance processes.
Soft Skills:
Exceptional attention to detail and problem-solving skills.
Excellent communication and leadership abilities.
Ability to work collaboratively in a multicultural environment.
Preferred Qualifications:
Experience working in the localization/translation industry for global Music Service provider.
Knowledge of Pakistani cultural and regional linguistic nuances.
Certification in translation or localization tools is an advantage.
Must: The candidate must be flexible to work on any type of content (Including sensitive content), music, video, genre, domain etc.