Job description

• Annapolis Junction, MD Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We value creative problem-solving , open communication , and empowering our employees to make decisions and put forth new ideas. Our staff includes technical experts working across multiple disciplines, bringing diverse perspectives to every project. We are seeking engineers who wish to grow their careers and want to become part of a technically strong and growth-oriented company focused on bringing innovative solutions to the difficult mission problems facing our customers. Description We are seeking a Systems Administrator who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. • Provide support for implementation, troubleshooting and maintenance of IT systems • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems • Manage the daily activities of configuration and operation of IT systems • Provide assistance to users in accessing and using IT systems • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. • Provide support for the escalation and communication of status to agency management and internal customers • Optimize system operations and resource utilization, and perform system capacity analysis and planning • Provide in-depth experience in trouble-shooting IT systems • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets • Provide support for the dispatch system and hardware problems and remains involved in the resolution process • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Clearance A current Top-Secret/SCI with polygraph security clearance is required. Candidates cannot be sponsored or nominated for a government security clearance under this position. Experience Ten (10) years experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity is required. Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree. Required skills: • Strong Linux background • Linux Troubleshooting skills (tailing log files, restarting services) • Fiercely independent, self-starter, good at taking tasks and running them to ground until hitting actual roadblocks • Comfortable navigating in a terminal, running Linux commands • Comfortable SSHing to servers, port forwarding/SSH tunneling • Experience in supporting systems over high latency, low bandwidth, air-gapped environments • Basic experience with Kubernetes • Experience with network devices (firewalls, routers, switches) Desired skills: • Basic experience using/troubleshooting ansible playbooks/roles • Basic understanding of system provisioning technologies • Basic Scripting experience (not language specific) • Basic experience administering/supporting Virtual Machine (VM) environments • Basic experience working with Linux central authentication technologies • Ansible • Docker Benefits Erias Ventures provides a complete package of wealth, health, and happiness benefits. The expected salary range for this position, depending on education and years of experience is $155,000 - $170,000. Wealth Benefits: • Above Market Hourly Pay • 11% Roth or Traditional 401k with Immediate Vesting and Deposit • Spot Bonuses for Assisting with Business Development and Company Growth • Professional Development Bonuses for Certificates and Degrees Health Benefits: • Company subsidized Medical Coverage • 100% Company Paid Vision and Dental Coverage • 100% Company Paid Long Term Disability , Short Term Disability , and Group Life Insurance • Monthly Wellness Reimbursement Happiness Benefits: • Paid Time Off with Flexible Work Schedules and Birthday Off • Amazon Prime Membership and Monthly Internet Reimbursement • Technology and Productivity Allowance for Equipment and Supplies • Morale Building and Company Events to Celebrate our Successes and Build our Community • Onboarding and Annual Swag • Company Paid Professional Development and Training At Erias Ventures, we are dedicated to fostering a diverse and inclusive workplace. As an equal opportunity employer, we ensure that all qualified applicants are considered for employment based on merit, without discrimination. We welcome individuals regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Referrals & Inquiries Do you know a cleared professional seeking to advance their career? Interested in earning some extra cash? If so, refer them to us with their name and contact details, and you could be eligible for a referral bonus of up to $10,000 for each successful hire. Not seeing the right position right now? Reach out to us, and we’ll notify you as new contracts and opportunities become available! Please send referrals and inquiries to: jobs@eriasventures.com To learn more about our company visit our webpage or LinkedIn . Apply Now Share This Job

Requirements

Must-haves

Annapolis Junction, MD
Erias Ventures was founded to serve its customers with an entrepreneurial mindset. We value creative problem-solving , open communication , and empowering our employees to make decisions and put forth new ideas.
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
A current Top-Secret/SCI with polygraph security clearance is required. Candidates cannot be sponsored or nominated for a government security clearance under this position.
Strong Linux background
Linux Troubleshooting skills (tailing log files, restarting services)
Fiercely independent, self-starter, good at taking tasks and running them to ground until hitting actual roadblocks
Comfortable navigating in a terminal, running Linux commands
Comfortable SSHing to servers, port forwarding/SSH tunneling

Nice-to-haves

Basic experience using/troubleshooting ansible playbooks/roles
Basic understanding of system provisioning technologies
Basic Scripting experience (not language specific)
Basic experience administering/supporting Virtual Machine (VM) environments
Basic experience working with Linux central authentication technologies

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

kubernetesdocker

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Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off

Wellness

Professional Development