Job description

The Sr. HR Generalist – HVAC Parts Distribution Center is a highly visible, onsite HR partner providing hands-on support to hourly employees and frontline leaders of the facility. This role serves as a trusted point of contact for employee relations, onboarding, engagement and recognition, HR administration, policy guidance, and compliance. The HR Generalist helps create a positive employee experience while ensuring consistent and effective HR support in a fast-paced, high-volume distribution environment. This role is ideal for an HR professional who enjoys being close to the business, building strong relationships, and making a direct impact on employees and operations. Key Responsibilities: • Onboarding & New Hire Experience • Deliver a high-touch onboarding experience from realistic job previews through phased training, buddy systems, orientation, and early follow-up. • Lead new employee orientation covering expectations, policies, benefits resources, safety practices, culture, and site resources. • Conduct 30-, 60-, and 90-day new hire check-ins to identify concerns early, reinforce engagement, and support retention. • Coach supervisors to provide consistent milestone check-ins, training follow-up, and timely issue resolution for new hires. • HR Operations & Employee Relations • Maintain regular floor presence to build trust, stay connected to employee needs, and support leaders in real time. • Advise employees and frontline leaders on policies, attendance, performance, workplace expectations, and employee concerns. • Support employee relations matters, documentation, investigations, and follow-up actions in partnership with HR leadership. • Partner with HR Centers of Excellence to resolve payroll, compensation, benefits, and leave questions. • Safety & Compliance • Support daily safety practices, incident follow-up, and site safety culture in partnership with Operations and the regional safety leader. • Maintain accurate HR records, documentation, communications, and reports with confidentiality and sound judgment. • Employee Recognition & Community • Manage the hourly employee recognition program to reinforce appreciation, performance, and site culture. • Coordinate community engagement opportunities, including volunteer events, local partnerships, and employee involvement activities. • Workforce Planning & Frontline Leadership Support • Partner with site leaders to monitor staffing needs, turnover trends, schedule impacts, and retention opportunities. • Support frontline leadership training in onboarding, coaching, communication, documentation, engagement, and policy application. Compensation : This is a salaried exempt role. The starting salary range for this role and market is between $80k - $105k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime. Experience and Qualifications: • Associate degree or equivalent experience required; bachelor’s degree in Human Resources, Business, or related field preferred. • 5+ years of HR Generalist experience supporting hourly employees in a distribution, manufacturing, supply chain, or similar operational environment. • Experience supporting onboarding, orientation, employee relations, investigations, performance documentation, and frontline leader coaching. • Ability to build trust through regular floor presence, responsiveness, practical problem solving, and strong partnership with employees and site leaders. • Working knowledge of safety practices, employee engagement, recognition, retention, and community involvement initiatives. • Proficiency with HR systems and reporting tools; Kronos and SAP experience preferred. Benefits : Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance. Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year. Our Culture : At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law. We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact CandidateAccommodations@Lennox.com. #LI-AB1 #LI-Onsite Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. We can recommend jobs specifically for you! Click here to get started.

Requirements

Must-haves

Onboarding & New Hire Experience • Deliver a high-touch onboarding experience from realistic job previews through phased training, buddy systems, orientation, and early follow-up.
Lead new employee orientation covering expectations, policies, benefits resources, safety practices, culture, and site resources.
Conduct 30-, 60-, and 90-day new hire check-ins to identify concerns early, reinforce engagement, and support retention.
Coach supervisors to provide consistent milestone check-ins, training follow-up, and timely issue resolution for new hires.
HR Operations & Employee Relations • Maintain regular floor presence to build trust, stay connected to employee needs, and support leaders in real time.
Advise employees and frontline leaders on policies, attendance, performance, workplace expectations, and employee concerns.
Support employee relations matters, documentation, investigations, and follow-up actions in partnership with HR leadership.
Partner with HR Centers of Excellence to resolve payroll, compensation, benefits, and leave questions.
Safety & Compliance • Support daily safety practices, incident follow-up, and site safety culture in partnership with Operations and the regional safety leader.
Maintain accurate HR records, documentation, communications, and reports with confidentiality and sound judgment.
Employee Recognition & Community • Manage the hourly employee recognition program to reinforce appreciation, performance, and site culture.
Coordinate community engagement opportunities, including volunteer events, local partnerships, and employee involvement activities.
Workforce Planning & Frontline Leadership Support • Partner with site leaders to monitor staffing needs, turnover trends, schedule impacts, and retention opportunities.
Support frontline leadership training in onboarding, coaching, communication, documentation, engagement, and policy application.
5+ years of HR Generalist experience supporting hourly employees in a distribution, manufacturing, supply chain, or similar operational environment.
Experience supporting onboarding, orientation, employee relations, investigations, performance documentation, and frontline leader coaching.
Ability to build trust through regular floor presence, responsiveness, practical problem solving, and strong partnership with employees and site leaders.
Working knowledge of safety practices, employee engagement, recognition, retention, and community involvement initiatives.
Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.
We can recommend jobs specifically for you!
Click here to get started.

Nice-to-haves

Associate degree or equivalent experience required; bachelor’s degree in Human Resources, Business, or related field preferred.
Proficiency with HR systems and reporting tools; Kronos and SAP experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: icims
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off