Job description

Who You’ll Work With Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.   At Slalom we are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways. Our North Central Public Sector team in Minneapolis supports a strategic, high-volume public sector account with multiple concurrent programs. The Business Operations team supports sales, account, and engagement leaders. We bring efficiency to internal functions and enable consultants to focus their time on our clients. Location:       • Minneapolis • Hybrid role, with two days a week on-site • 6-month temporary assignment  What You’ll Do The Temporary Business Operations Analyst will be responsible for the end-to-end operations of a strategic public sector account, enabling smooth delivery across complex, multi-year programs. This role reports to the North Central Business Operations manager. Responsibilities include: Account operations and program support: • Support the day-to-day operational lifecycle of the account, including coordinating across workstreams, maintaining engagement details, and resolving operational issues • Use internal business systems (e.g., Salesforce, Power BI, time and billing tools) to provide visibility into staffing, delivery, and financial performance • Serve as central liaison between consultants, internal leadership, and IT/Finance teams to resolve questions and escalations on setup, time entry, billing, and vendor/TPA systems • Manage subcontractors, including onboarding, compliance, and coordination with project leads Onboarding, offboarding, and compliance coordination: • Own account-specific onboarding and offboarding, integrating team members into partner and account environments • Coordinate background checks in line with account and partner requirements • Serve as main point of contact for access and security coordination across partner, account, and internal systems • Maintain and expand onboarding materials and documentation across current and future workstreams, keeping storage and organization structures current, consistent, and easy to use • Maintain and build content in information and community management tools (e.g., shared drives, SharePoint) to support knowledge sharing Financials, forecasting, and reporting: • Partner with project and account leads to maintain staffing and engagement forecasts, support financial reporting, and track account performance • Coordinate with client procurement and accounts teams to track contractual obligations, financials, and billing milestones Contract deliverables and milestone management: • Support contract and deliverable oversight: track milestones, coordinate signoffs, and ensure deliverables and obligations are accurately reflected in invoices and internal systems • Develop presentation materials, summaries, and reporting for account reviews and business development opportunities What You’ll Bring • 1–3 years professional experience in operations, project coordination, finance, or a related field • Strong communication skills and confidence working with senior leaders and client stakeholders • Strong analytical skills and attention to detail in managing data, timelines, and documentation • Ability to manage multiple priorities and workstreams in a dynamic environment • Proficiency with core business tools (e.g. Microsoft Office or Google tools) and ability to learn new systems quickly • Self-starter mindset with a proactive, problem-solving approach • Ability to build relationships and collaborate across teams and functions Preferred • Professional services or consulting experience, especially with public sector or large enterprise clients • Familiarity with Salesforce, Power BI, or similar CRM and reporting tools • Experience with or interest in process improvement, operations, and technology-enabled workflows • Exposure to contracts, proposals, or government/enterprise onboarding and access processes About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.  What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.    Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.   Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:  The targeted hourly rate for this position is $25 to $40.   In addition, individuals may be eligible for an annual discretionary bonus .  Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.     We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at:  peopleone@slalom.com . Please note, this recipient is not able to support recruitment inquiries beyond this purpose.   EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact  accomodationrequest@slalom.com  if you require accommodations during the interview process.

Requirements

Must-haves

Who You’ll Work With
At Slalom we are passionate about and dedicated to building a diverse and inclusive team,
recognizing that diverse team members are celebrated for bringing their authentic selves to work and are empowered to build solutions that reach more diverse populations in innovative and impactful ways.
Hybrid role, with two days a week on-site
6-month temporary assignment
What You’ll Do
Support the day-to-day operational lifecycle of the account, including coordinating across workstreams, maintaining engagement details, and resolving operational issues
Use internal business systems (e.g., Salesforce, Power BI, time and billing tools) to provide visibility into staffing, delivery, and financial performance
Serve as central liaison between consultants, internal leadership, and IT/Finance teams to resolve questions and escalations on setup, time entry, billing, and vendor/TPA systems
Manage subcontractors, including onboarding, compliance, and coordination with project leads
Onboarding, offboarding, and compliance coordination:
Own account-specific onboarding and offboarding, integrating team members into partner and account environments
Coordinate background checks in line with account and partner requirements
Serve as main point of contact for access and security coordination across partner, account, and internal systems
Maintain and expand onboarding materials and documentation across current and future workstreams, keeping storage and organization structures current, consistent, and easy to use
Maintain and build content in information and community management tools (e.g., shared drives, SharePoint) to support knowledge sharing
Partner with project and account leads to maintain staffing and engagement forecasts, support financial reporting, and track account performance
Coordinate with client procurement and accounts teams to track contractual obligations, financials, and billing milestones
Support contract and deliverable oversight: track milestones, coordinate signoffs, and ensure deliverables and obligations are accurately reflected in invoices and internal systems
Develop presentation materials, summaries, and reporting for account reviews and business development opportunities

Nice-to-haves

Professional services or consulting experience, especially with public sector or large enterprise clients
Familiarity with Salesforce, Power BI, or similar CRM and reporting tools
Experience with or interest in process improvement, operations, and technology-enabled workflows
Exposure to contracts, proposals, or government/enterprise onboarding and access processes

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: slalom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave