Microsoft Dynamics 365 - Customer Experience Developer
RTX· Defense· Sep 25, 2026 · 1mo ago
East Hartford, CT
Remote
Full-time
Staff
$180K–$242K est.
8+ years exp
Job description
Date Posted:
2026-09-25 Country:
United States of America Location:
US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC Position Role Type:
Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type:
None/Not Required Security Clearance Status:
Not Required
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years.
Join us and help shape the future of aerospace and defense.
The Pratt & Whitney Digital Technology team has an exciting remote opportunity available for a highly skilled Dynamics 365 Customer Experience Developer .
What You Will Do:
Ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by both the Digital Technology team and customer stakeholders.
Ability to clearly articulate and solve problems related to both system and environmental limitations.
Partnering with our customers to identify, deploy and support packaged and custom-developed solutions that provide capabilities that help achieve P&W operational goals.
Translating customer requirements into a solution design and implementing using Digital Technology Standard Work.
Qualifications You Must Have:
- Bachelor’s degree in computer science, Management Information System, Information Technology, or related technical field and 8 years of hands on hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE); OR an Advanced degree in computer science, Information Technology, Data Science, or a related technical field and 5 years of hands-on experience developing and configuring Microsoft Dynamics 365 Customer Engagement (CE).
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Required technical expertise:
- JavaScript, C#.NET, VB.NET and/or ASP.NET platforms.
- Dynamics 365 CRM, PowerPlatform, SQL, SharePoint Online.
- DevOps and version-controlled solutions (Visual Studio, Jira, GitHub, CRM SDK).
- Experience with web API.
- Management of ETL tool to migrate data between environments (e.g., SSIS, KingswaySoft).
- PowerBI or fundamentals of other data visualization solutions.
- Demonstrated ability to pick up unfamiliar technology with ease.
- Effective communication in technical to business alignments.
- Compile customer data into easily digestible interactive diagrams and reports.
Learn More & Apply Now:
Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:
Remote:
Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.
* This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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Keywords to mirror
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Benefits
Benefits detected in the listing.
Dental
Vision
401(K)
Paid Time Off
Parental Leave