Freelance Community Manager (B2B) at Movers+Shakers

Job description

THE ROLE We’re looking for a savvy and passionate Freelance Community Manager with CPG and B2B experience . In this role, you’ll be the voice of our clients’ brands building community, sparking conversations, and engaging audiences across social platforms. You’ll manage day-to-day interactions, respond to comments and messages, monitor brand sentiment, and help grow and nurture online communities. This role is perfect for someone who knows social inside and out and thrives in fast-moving, digital-first environments. RESPONSIBILITIES Managing, creating, and moderating our clients' social communities Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns Ensure channel strategy plans support overall brand goals and objectives communicated from client Facilitate communication with Creative Department for the creation of social media content and tone of voice for community management Summarize insights and listening observations to help create reports that lead to the optimization of social platforms Generate, manage and maintain content calendars for all social communities Post content in accordance with Content Calendar Respond to comments, when appropriate, to foster a positive community QUALIFICATIONS AND SKILLS 4+ years of social media management in an agency or consumer-facing brand environment Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands B2B Enterprise Software experience (Payments & Commerce, Telecom & Business Services, Cloud & AI) Experience managing social media channels, especially TikTok Passionate about TikTok and Gen Z culture Strong copywriting skills that can flex per demographics, platform roles & brand objectives Passion for delighting clients and going above & beyond Super organized, able to manage multiple workstreams simultaneously Proactive approach to work Spread Joy! ✨

Requirements

Must-haves

Managing, creating, and moderating our clients' social communities
Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization
Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
Ensure channel strategy plans support overall brand goals and objectives communicated from client
Facilitate communication with Creative Department for the creation of social media content and tone of voice for community management
Summarize insights and listening observations to help create reports that lead to the optimization of social platforms
Generate, manage and maintain content calendars for all social communities
Post content in accordance with Content Calendar
Respond to comments, when appropriate, to foster a positive community
4+ years of social media management in an agency or consumer-facing brand environment
Experience with beauty, lifestyle, CPG, entertainment, or culturally disruptive brands
B2B Enterprise Software experience (Payments & Commerce, Telecom & Business Services, Cloud & AI)
Experience managing social media channels, especially TikTok
Passionate about TikTok and Gen Z culture
Strong copywriting skills that can flex per demographics, platform roles & brand objectives
Passion for delighting clients and going above & beyond
Super organized, able to manage multiple workstreams simultaneously
Proactive approach to work
Spread Joy! ✨

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: greenhouse
Effort: quick