Infrastructure - Business Analyst III

• Serves as a liaison between the business community and the IT organization in order to provide
• technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as
• well as, an understanding of the IT organization’s systems and capabilities. Analyzes business
• partner’s operations to understand their strengths and weaknesses to determine opportunities to
• automate processes and functions. Assists in the business process redesign and documentation as
• needed for new technology. Translates high level business requirements into functional specifications
• for the IT organization and manages changes to such specifications. Educates the IT organization on
• the direction of the business. Negotiates agreements and commitments by facilitating
• communication between business unit(s) and IT from initial requirements to final implementation.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to
• business units supported to enhance the enterprise’s competitive edge. May make recommendations
• for buy versus build decision. Bachelor's Degree in Computer Science, Information Systems, Business
• Administration, or other related field. Or equivalent work experience. Typically has 6+ years of
• relevant technical or business work experience.
• 4-5 years related experience as a BA in developing requirements and performing system
• Presentation skills (MS Visio, Excel and MS Powerpoint).
• Experience in creating UI Mock up’s using MS Visio / Balsamiq / Mockup Builder
• Should have knowledge of SOAP UI and REST Client to test services
• Experience in using Jira and Confluence
• Java knowledge is an added plus
• Should have extensive experience Agile methods and principles
• Strong oral and written communication skills.
• Ability to clearly communicate ideas and solutions
• Familiarity in cable and telecommunications technologies including video, broadband, and phone is

None flagged.