Job description

PointCentral is the leading smart property technology platform for residential rental communities — powering access, security, and automation across multifamily, single-family, build-to-rent, and short-term rental properties nationwide. We're a subsidiary of Alarm.com , which gives us the stability and infrastructure of a public company with the speed and ambition of a product-led startup. We are seeking a Product Manager to join our Enabling Technologies team where you will focus on the physical access systems that are essential for safe and efficient property operations. Vehicle gates, amenity spaces, unit doors — anywhere people move within a community — access control is what ensures the right people can get to the right places at the right times. Most people have rented an apartment and noticed the technology — or lack thereof — keeping the building running. Not many have thought about how to make it smarter. If you have, we'd like to meet you. Responsibilities: Own the access platform roadmap — lead the full product development lifecycle for our unified community access platform, managing how residents, staff, and visitors move through the property — and making that experience seamless, secure, and scalable Build deep hardware and protocol expertise — develop fluency in access control hardware, communication protocols, and emerging standards like Aliro; stay ahead of new technologies shaping the future of physical access Lead discovery with rigor — conduct customer interviews, research the competitive landscape, and synthesize signals from sales and support to continuously sharpen your understanding of what the market needs Leverage AI to move faster — demonstrate proficiency in using AI tools to accelerate product work and collaborate more effectively with engineering Cultivate a strong partner ecosystem — build and maintain relationships with technology partners that yield mutually beneficial product updates and enable fast resolution when unexpected issues arise Influence at every level — support PointCentral leadership in strategic customer engagements and executive meetings with Alarm.com; represent the product with credibility and clarity Enable the business to win — support beta testing, contribute to technical documentation, training resources, and internal enablement materials; partner closely with all revenue teams to qualify prospects, close sales, onboard customers, and resolve support issues — with a strong willingness to travel onsite when it matters Stay ahead of the market — develop a deep understanding of the rental real estate landscape, tracking emerging business trends and translating them into product insight Requirements: Natural leadership and tenacity — you demonstrate strong self-motivation, critical thinking, and creativity. You don't wait to be pointed in a direction — you take initiative, communicate clearly, and find a way to get things done. Curiosity and a learning mindset — you ask good questions, pick up new domains quickly, and are genuinely excited to understand how things work — whether that's a product, a workflow, or an industry. Hands-on comfort with hardware and technology — you enjoy getting physical with products: devices, appliances, and the systems behind them. You can develop a thorough understanding of how technology works and translate that into better product decisions. Real estate and PropTech fluency — experience in rental real estate or adjacent industries is highly valued. You understand the stakeholders, the workflows, and the pressures that shape the space. Product craft — 2 or more years in a technology role, with at least 1 year as a product manager. A background in software engineering is a plus. No specific degree required — B.S., B.A., or relevant trade experience are valued equally. Focus and prioritization — you can identify the most important product investments and stay locked in on delivering them, even when business opportunities and urgent requests are pulling in every direction. Humility and range — you're willing to roll up your sleeves on miscellaneous product tasks as the business needs, and you treat customers, partners, and colleagues as collaborators, not just stakeholders. You're also willing to travel occasionally to spend time with them in the field. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR POINTCENTRAL? Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers. Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the PointCentral team! Gain well rounded experience: PointCentral offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting. Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work. COMPANY INFO Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com 's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com 's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people. For more information, please visit www.alarm.com . COMPANY BENEFITS Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment. Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com , please email your company information and standard agreement to RecruitingPartnerships@Alarm.com. The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package. Base Salary Range $90,000 — $130,000 USD

Requirements

Must-haves

Most people have rented an apartment and noticed the technology — or lack thereof — keeping the building running. Not many have thought about how to make it smarter. If you have, we'd like to meet you.
Build deep hardware and protocol expertise — develop fluency in access control hardware, communication protocols, and emerging standards like Aliro; stay ahead of new technologies shaping the future of physical access
Lead discovery with rigor — conduct customer interviews, research the competitive landscape, and synthesize signals from sales and support to continuously sharpen your understanding of what the market needs
Leverage AI to move faster — demonstrate proficiency in using AI tools to accelerate product work and collaborate more effectively with engineering
Cultivate a strong partner ecosystem — build and maintain relationships with technology partners that yield mutually beneficial product updates and enable fast resolution when unexpected issues arise
Influence at every level — support PointCentral leadership in strategic customer engagements and executive meetings with Alarm.com; represent the product with credibility and clarity
Stay ahead of the market — develop a deep understanding of the rental real estate landscape, tracking emerging business trends and translating them into product insight
Curiosity and a learning mindset — you ask good questions, pick up new domains quickly, and are genuinely excited to understand how things work — whether that's a product, a workflow, or an industry.
Real estate and PropTech fluency — experience in rental real estate or adjacent industries is highly valued. You understand the stakeholders, the workflows, and the pressures that shape the space.
Focus and prioritization — you can identify the most important product investments and stay locked in on delivering them, even when business opportunities and urgent requests are pulling in every direction.
Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.
WHY WORK FOR POINTCENTRAL?
Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers.
Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the PointCentral team!
Gain well rounded experience: PointCentral offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
For more information, please visit www.alarm.com .
Alarm.com is an Equal Opportunity Employer

Nice-to-haves

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Platform: greenhouse
Effort: quick

Benefits

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401(K)

Wellness