Job description

ASSISTANT COMMUNITY MANAGER - Vintage Brook Senior Apartments USA MULTIFAMILY MANAGEMENT, INC. is engaged in the management of residential multifamily communities. We develop, build, own and manage our properties. Our properties are located throughout California and Nevada and range in size from 52 units to 397 units. We specialize in Tax Credit; Section 42 properties (LIHTC – Low Income Housing Tax Credit). USA Multifamily Management is a subsidiary of USA Properties Fund, Inc., a full-service, fully diversified, privately owned real estate investment and development organization. When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities. We also offer: • Regular training opportunities and career development planning. • An employee referral bonus program. • Employee Recognition and Appreciation Events Learn more about working for USA at: usapropfund.com We are seeking an Assistant Community Manager for our 148 Unit Senior Community located in Concord, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a part-time 3-day work schedule for a total of 20 hours per week . We offer a competitive salary depending on experience, starting at $23 - $25 per hour JOB SUMMARY: • Will work with the Community Manager to effectively manage the property and accomplish property objectives as set forth by the Regional Property Manager and the property owner • In addition, the Assistant Community Manager will assist the Community Manager in maintaining daily, weekly and monthly reports including accurate reporting of rents and deposits received • In the Community Manager’s absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives Essential Duties and Responsibilities : The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position. • Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements. • Ability to understand and present information • Ensures paperwork is completed accurately and processed as directed by the Community Managers, Compliance Department and/or third party. • Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each • Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines. • Ability to use critical thinking to solve problems • Works collaboratively with others to reach a community/company goals. • Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments. • Consistent efforts to maximize rental income. • Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents • Assists community manager with review of community financials and expenses. • Ability to post resident rent payments; posting subsidy/housing rent payments where applicable. • Develops and maintain positive, professional relationships with internal and external stakeholders. • Handles resident complaints, concerns, and special requests as directed by the Community Manager • Monitors marketing efforts and develop new strategies as • Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities. • Completes required monthly • Uses proper personal protective equipment (PPE) when completing a task • Addresses and reports any potential safety hazards to supervisors immediately upon discovery REQUIRED SKILLS: • A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit) • Computer skills in Microsoft Word, Excel and Outlook EXPERIENCE & EDUCATION: • Strong skills in customer service and sales • Experience in YARDI Voyager is a plus • Must have a valid driver’s license from the state in which you reside • High School Diploma or GED preferred, but not required TO APPLY: Attach resume to online application USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place.

Requirements

Must-haves

ASSISTANT COMMUNITY MANAGER - Vintage Brook Senior Apartments
When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.
Regular training opportunities and career development planning.
Employee Recognition and Appreciation Events
Will work with the Community Manager to effectively manage the property and accomplish property objectives as set forth by the Regional Property Manager and the property owner
In addition, the Assistant Community Manager will assist the Community Manager in maintaining daily, weekly and monthly reports including accurate reporting of rents and deposits received
In the Community Manager’s absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives
Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
Ability to understand and present information
Ensures paperwork is completed accurately and processed as directed by the Community Managers, Compliance Department and/or third party.
Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each
Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.
Ability to use critical thinking to solve problems
Works collaboratively with others to reach a community/company goals.
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Consistent efforts to maximize rental income.
Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents
Assists community manager with review of community financials and expenses.
Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
Develops and maintain positive, professional relationships with internal and external stakeholders.
Handles resident complaints, concerns, and special requests as directed by the Community Manager

Nice-to-haves

An employee referral bonus program.
Experience in YARDI Voyager is a plus
High School Diploma or GED preferred, but not required

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: ukg
Effort: medium