Job description

Business Unit/Role Specific Info Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs. We’re looking for graduate level interns to support the Global Commercial Services (GCS) product vision as a Product Management Intern. The successful candidate will own the product strategy for one of our commercial banking, cash flow management, or payments products. Product Managers at American Express play a central role identifying customer needs, building outstanding experiences, and leading teams to manage and market these products. This is a fast-paced team driving the development of commercial customer solutions at American Express. How will you make an impact in this role? As a GCS Product Management Intern, you will: • Develop business cases for new products, features and customer experiences. • Shape product marketing strategies to drive customer engagement and new growth. • Derive insights from the competitive landscape and customer feedback. • Synthesize analytics and financials to develop data-driven recommendations. • Document and maintain product management processes and product backlogs, including feature prioritization. • Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance and other stakeholders Minimum Qualifications • Currently enrolled in full-time graduate degree program. • Graduate degree candidates with an expected graduation date between December 2027 and June 2028. • 3 plus years of prior full-time work experience. Preferred Qualifications • Demonstrated interest in commercial payments, digital products, and product management. • Strong analytical and problem-solving skills with the ability to distill complex concepts into clear insights and recommendations. • Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies. • Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value. • Strong project management skills and attention to detail, with the ability to manage multiple priorities. • Excellent written and verbal communication skills with ability to present ideas clearly and concisely. • Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement. • Proficiency in analytical and presentation tools, including MS Excel and PowerPoint. • Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Requirements

Must-haves

Business Unit/Role Specific Info
How will you make an impact in this role?
As a GCS Product Management Intern, you will:
Develop business cases for new products, features and customer experiences.
Shape product marketing strategies to drive customer engagement and new growth.
Derive insights from the competitive landscape and customer feedback.
Synthesize analytics and financials to develop data-driven recommendations.
Document and maintain product management processes and product backlogs, including feature prioritization.
Collaborate with cross-functional teams including Marketing, Finance, Technology, Legal, Compliance and other stakeholders
Currently enrolled in full-time graduate degree program.
Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
3 plus years of prior full-time work experience.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Nice-to-haves

Demonstrated interest in commercial payments, digital products, and product management.
Strong analytical and problem-solving skills with the ability to distill complex concepts into clear insights and recommendations.
Intellectual curiosity and desire to continually learn about the evolving payments landscape and emerging technologies.
Ability to collaborate with and build strong relationships with leaders, colleagues across different time zones, and cross-functional partners to deliver value.
Strong project management skills and attention to detail, with the ability to manage multiple priorities.
Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
Demonstrated resilience, proactive mindset, and a willingness to challenge the status quo and drive continuous improvement.
Proficiency in analytical and presentation tools, including MS Excel and PowerPoint.
Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, etc.) to enhance research, analysis, problem solving, and productivity.

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Platform: oracle-cloud
Effort: medium

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