Director of Design at BILL

Job description

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. We're hiring a Director of Design to own what BILL looks like everywhere it shows up. Every campaign, web experience, video, event, and template that carries the BILL name runs through this team, and the bar for all of it is yours to set. That means leading in-house designers across brand, campaign, motion, and graphic design, and working with agency partners to execute at a high bar. You'll report to the VP of Marketing and work alongside the leaders of Brand, Web, Partner Marketing, Customer Marketing, Demand Gen, and Product Design. The team you are stepping into has strong talent and real systems. Your job is to grow it and take the visual representation of BILL somewhere bolder and more innovative. This is a leadership job first. You'll spend most of your time on people, process, and partnerships. You'll also stay close enough to the work to concept, art direct, and, when it matters, open the file yourself. What you'll do Lead and grow a team. Set the bar, run critiques worth showing up for, and build a culture where great designers get better. Set the creative vision for the BILL brand and drive it through campaigns, web, product marketing, event signage, swag, and more. Make BILL look like nothing else in the category. Rebuild how the team works around AI: which tools we use for concepting, production, and versioning, where the guardrails are, and how intake, briefing, and review change so output grows faster than headcount. Build video production into something the team ships every week, not occasionally. Decide what we staff, contract, and send to agencies, and put the pipeline and review process in place to ship at a steady cadence. Own the brand design system: the standards, templates, and governance that Marketing, agencies, and internal teams build from, and that hold up under real production pressure. Run the team end to end like an agency. Own intake, prioritization, and capacity across disciplines; lead the weekly prioritization forum; and manage the budget, contractors, and agency relationships from RFP to delivery. Partner with Brand on positioning and expression, with Web on the site and conversion testing, and with Product Design on keeping the brand whole from first ad to first login. Write the briefs for the big work, present it to senior leadership, and make the team’s contribution to the business legible. Hire, develop, and keep great designers. What you bring 10+ years in design, with at least four leading a multidisciplinary in-house creative team, including managing Creative Directors or other people managers. A portfolio with two kinds of receipts: work you made, and work your team made under your direction. Brand and campaign work with a clear point of view. Experience building and governing a brand design system in a fast-moving company, and keeping it in use. Hands-on experience bringing AI tools into a creative team's workflow, with a real opinion on where they help, where they don't, and how you protect quality along the way. Experience producing video and motion for marketing, either directly or by building the team and vendor mix to do it. Experience running agencies, contractors, and a budget from RFP through delivery. Comfort represents design to C-level partners, making the case for creative quality with clarity and data, and saying no when the work doesn't meet the bar. Craft depth across Adobe Creative Cloud, Figma, motion and video tools like After Effects and Premiere, and AI-assisted workflows. Enough to evaluate and lift the team's work, and to contribute when needed. Bonus points if you've led design through a brand transformation, shaped how AI features get expressed visually in a product people trust with their money, partnered with web and growth teams on redesigns and conversion testing, or worked in fintech or another regulated industry. What success looks like BILL's brand looks distinctive, modern, and unmistakably ours across every channel, and the market notices. The design team ships more, faster, with AI built into how the work gets made, and the craft is better, not worse. Video is a standing capability with a pipeline, a cadence, and a body of work: social ads, product explainers, and launch films. Brand, Web, and Demand gen partners describe the team as an enabler, not a bottleneck. The team is innovative and growing. People want to work here. You’re shipping work that makes everyone at BILL proud of where they work. How we work We move fast, take real positions, and would rather ship fewer, sharper ideas than fill a calendar. We value clear thinking, direct feedback, and the willingness to say no to work that doesn't meet the bar. Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed below. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The estimated salary ranges noted below roles in the specific geographic zones Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $185,300 — $231,700 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $166,800 — $208,500 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $157,600 — $197,000 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site , LinkedIn Life , or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com . To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Requirements

Must-haves

Innovate with purpose
Lead and grow a team. Set the bar, run critiques worth showing up for, and build a culture where great designers get better.
Set the creative vision for the BILL brand and drive it through campaigns, web, product marketing, event signage, swag, and more. Make BILL look like nothing else in the category.
Rebuild how the team works around AI: which tools we use for concepting, production, and versioning, where the guardrails are, and how intake, briefing, and review change so output grows faster than headcount.
Build video production into something the team ships every week, not occasionally. Decide what we staff, contract, and send to agencies, and put the pipeline and review process in place to ship at a steady cadence.
Own the brand design system: the standards, templates, and governance that Marketing, agencies, and internal teams build from, and that hold up under real production pressure.
Partner with Brand on positioning and expression, with Web on the site and conversion testing, and with Product Design on keeping the brand whole from first ad to first login.
Write the briefs for the big work, present it to senior leadership, and make the team’s contribution to the business legible.
Hire, develop, and keep great designers.
10+ years in design, with at least four leading a multidisciplinary in-house creative team, including managing Creative Directors or other people managers.
A portfolio with two kinds of receipts: work you made, and work your team made under your direction. Brand and campaign work with a clear point of view.
Experience building and governing a brand design system in a fast-moving company, and keeping it in use.
Hands-on experience bringing AI tools into a creative team's workflow, with a real opinion on where they help, where they don't, and how you protect quality along the way.
Experience producing video and motion for marketing, either directly or by building the team and vendor mix to do it.
Experience running agencies, contractors, and a budget from RFP through delivery.
Comfort represents design to C-level partners, making the case for creative quality with clarity and data, and saying no when the work doesn't meet the bar.
Craft depth across Adobe Creative Cloud, Figma, motion and video tools like After Effects and Premiere, and AI-assisted workflows. Enough to evaluate and lift the team's work, and to contribute when needed.
What success looks like
BILL's brand looks distinctive, modern, and unmistakably ours across every channel, and the market notices.
The design team ships more, faster, with AI built into how the work gets made, and the craft is better, not worse.
Video is a standing capability with a pipeline, a cadence, and a body of work: social ads, product explainers, and launch films.
Brand, Web, and Demand gen partners describe the team as an enabler, not a bottleneck.
The team is innovative and growing. People want to work here. You’re shipping work that makes everyone at BILL proud of where they work.
We move fast, take real positions, and would rather ship fewer, sharper ideas than fill a calendar. We value clear thinking, direct feedback, and the willingness to say no to work that doesn't meet the bar.

Nice-to-haves

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Application prep

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Keywords to mirror

aidesign systemfigma

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness