Job description

AT KLUE klue.com, WE’RE BUILDING THE FUTURE OF COMPETITIVE INTELLIGENCE 👋 KLUE PRODUCT IS HIRING! You're the PM who wants the whole thing: the strategy, the roadmap, the pricing conversation, the launch, and the number at the end of it. You're comfortable making the call before you have every answer, and you use AI tools every day because that's how you build now. You'll report to the VP Product and work alongside a dedicated engineering and design team who are building this product with you. You'll work with Marketing and Sales on how it goes to market, and you'll spend real time with the customers using it. When someone asks where this product is going and why, you're the one with the answer. Your Mission? To double Klue’s revenue in 12 months by building something customers keep coming back for, Sales can sell on their own, and the market hears about. You own the strategy, the quality bar and the commercial outcome. When the product wins, you win. WHAT'S IN IT FOR YOU You'll learn what it takes to build an AI-first product from the ground up: how it's shaped, priced, sold and made good. That's a different craft from bolting AI onto something that already exists, and very few companies are doing it at this stage. The scope is clear and the target is big, so a year from now you'll know exactly what you built and what it moved. WHAT YOU'LL DO - Own the strategy and roadmap. You decide where the Product goes, what gets built, what gets cut and in what order. You'll make the case to our VP, Product and exec team, weigh near-term revenue against longer bets, and stand behind the calls you make. You'll also set the shipping rhythm with the engineering and design team so customers notice the product getting better over time. - Run your own discovery. Sit in on customer calls and talk to users directly. Build a repeatable loop that turns feedback into prioritized decisions, bring evidence into roadmap debates, and know the customer base well enough to spot which segment the next bet is for. - Set the quality bar for AI. Work with engineering on model quality and evals: what good output looks like and how we measure it. Stay close enough to what's technically possible that you can reshape the roadmap when it shifts. Enterprise customers need to trust an AI product before they rely on it, and you'll define what earns that trust. - Collaborate with Sales & Marketing. Guide marketing with positioning. Enable Sales so reps can run the conversation on their own. Partner with Demand Gen on the pipeline this product needs to generate, and bring whatever is blocking deals back into the roadmap. WHAT SUCCESS LOOKS LIKE We want you to love the role you're in and believe these skills and experiences will help you be successful! You'll know you're nailing it when: - Revenue Growth. Product revenue doubles within 12 months. - Shipped Changes. A much better version is live within 2 weeks, usage is up, and customers are asking for more without being chased. - Retention improves year over year. Retention on this product improves year over year, and every churn has a known reason that's traceable to a product decision or a deliberate trade-off. - The product builds its own pipeline. The product is generating its own pipeline and Sales can run the pitch without pulling you in. - Customer Feedback. A running discovery cadence you own, with a clear line from what customers said to what got built. - Product Quality. Evals and a defined quality bar are in place for the AI surface, and output quality is trending up against them. - Independent Ownership. You run this product without the VP, Product in the detail. Hard calls still get escalated, you just arrive with a recommendation and the thinking behind it, so the conversation starts from your point of view. WHAT YOU BRING Must-Haves - 0 to 1 experience. You've taken a product or major product line from nothing to real revenue, and you can walk us through what you got wrong along the way. - AI-native. You build with AI tools daily and have a clear view of what models can and can't do today. - GTM thinking. You've owned or been accountable for a number, and you treat pricing, packaging and go-to-market as part of the product job. - Consumer-grade UX for enterprise buyers. You've built products where the user and the buyer are different people, and you've met a high bar for both. - Decisive with incomplete information. You make the call, move, and change course fast when the evidence says to. - Hands-on discovery. You talk to customers directly and regularly, and you trust that over a summary. Nice-to-Haves - Experience with a competitive intelligence, market intelligence or research product, or selling into that buyer. - Technical enough to dig into evals and model behaviour with engineers yourself. ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ Not ticking every box? That’s okay. We take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application. At Klue, we're committed to building a high-performing team where people feel a strong sense of belonging, can be their authentic selves, and are able to reach their full potential. If there’s anything we can do to make our hiring process more accessible or to better support you, please let us know, we’re happy to accommodate. WHY KLUE MIGHT BE THE PERFECT FIT FOR YOU At Klue, you’ll push the boundaries of what’s possible. For yourself, your team, and our customers. The environment here feels more startup than corporate. You’ll roll up your sleeves, build, iterate, and level up. This is a place where your ideas matter, you can shape what comes next, and leave your mark. If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here. Unlock Your Potential. Take Risks. Take Action. Innovate HOW WE WORK AT KLUE We love the balance of connection and flexibility. We work Office-First, with a hybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together. Our main hiring hubs are in: - 🇨🇦 Vancouver (HQ) - 🇨🇦 Toronto - 🇬🇧 London OUR COMMITMENT TO YOU - High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews. - Comprehensive benefits: Extended health & dental coverage that starts on Day 1. Fun perks like discounts at Goodlife and Perkopolis are gravy. - Ownership: All full-time employees have the opportunity to participate in our Employee Stock Option Plan. - Our Vacation Policy is Take The Time You Need. We just ask that you give notice and don’t leave your team hanging. - Top-tier tools. All employees will receive a Mac (or PC, if that’s your jam) and access to A+ tooling. - AI First. All employees are encouraged to lean into AI to work smarter and faster. Built something cool lately? Show us at our Friday Show, Don’t Tell Meetings. - Growth / Leadership. Direct access to our leadership team, including our CEO, and opportunities to connect with incredible people across the company. - Social connection. There’s no shortage of ways to stay connected and have fun. We get together once a year in Vancouver for a company- wide kickoff. Throughout the year our Hubs hold regular social events. - Dog-friendly spaces. Bring your four-legged friend along in Vancouver or Toronto, as our offices are pup-approved. ABOUT KLUE We’re on a mission to help organizations stop losing winnable deals. Klue’s AI agents klue.com generate market, competitor, and buyer insights in a unified platform. We ensure it’s trustworthy, automated, and activated across every department, so they have the answers they need to own their market. ✨ Here’s what makes us tick: - Klue is AI-first at its core. It’s wired deep into our internal processes and tooling, powering our small but mighty team. It drives Klue’s autonomous agents that handle the heavy lifting for customers: collecting intel, generating insights, and ensuring content is updated and available across departments. Our agents help them scale their impact, stay ahead of the market, and reclaim the time that used to be consumed by manual, repetitive busywork. - Competitor Insights. Klue helps revenue teams win more competitive deals by turning market, competitor, and buyer signals into insights teams can actually use. Our AI analyzes calls, CRM data, and real buyer feedback to give product marketers and sellers a clear picture of what’s happening in their market and why deals are won or lost. We’re a curious, collaborative team building a platform that helps companies compete with confidence, and we’re looking for people who want to do meaningful work alongside others who care about craft and impact. - A culture of curiosity, ownership and winning together. We’re a fast-growing, globally-distributed team based in Vancouver (with hubs like Toronto), scaling quicker than ever. We value people who own their domain, act boldly, stay curious and thrive in a collaborative, high-performance environment. Explore More - Klue Blog klue.com - Ignition Acquisition klue.com (2025) - Goldpan.ai goldpan.ai Acquisition techcouver.com (2025) - Win-Loss Acquisition klue.com (2023) - Series A klue.com (2020) - Series B hubs.la (2021) - Culture bcbusiness.ca, culture klue.com, culture klue.com! - Customer Stories klue.com - Glassdoor glassdoor.ca - About Us klue.com - Instagram instagram.com - LinkedIn linkedin.com - Wellfound (AngelList) angel.co - Product Demo Arena klue.com By submitting your application, you agree that Klue may collect your personal data for recruiting, global organization planning, and related purposes. We may use automated or AI-assisted tools to support our recruitment process. All hiring decisions are made by our hiring team

Requirements

Must-haves

AT KLUE https://klue.com/, WE’RE BUILDING THE FUTURE OF COMPETITIVE INTELLIGENCE
KLUE PRODUCT IS HIRING!
We want you to love the role you're in and believe these skills and experiences will help you be successful! You'll know you're nailing it when:
Revenue Growth. Product revenue doubles within 12 months.
Shipped Changes. A much better version is live within 2 weeks, usage is up, and customers are asking for more without being chased.
Retention improves year over year. Retention on this product improves year over year, and every churn has a known reason that's traceable to a product decision or a deliberate trade-off.
The product builds its own pipeline. The product is generating its own pipeline and Sales can run the pitch without pulling you in.
Customer Feedback. A running discovery cadence you own, with a clear line from what customers said to what got built.
Product Quality. Evals and a defined quality bar are in place for the AI surface, and output quality is trending up against them.
0 to 1 experience. You've taken a product or major product line from nothing to real revenue, and you can walk us through what you got wrong along the way.
AI-native. You build with AI tools daily and have a clear view of what models can and can't do today.
GTM thinking. You've owned or been accountable for a number, and you treat pricing, packaging and go-to-market as part of the product job.
Consumer-grade UX for enterprise buyers. You've built products where the user and the buyer are different people, and you've met a high bar for both.
Decisive with incomplete information. You make the call, move, and change course fast when the evidence says to.
Hands-on discovery. You talk to customers directly and regularly, and you trust that over a summary.
We love the balance of connection and flexibility. We work Office-First, with a hybrid touch, and work together in our vibrant offices on Mondays, Wednesdays & Thursdays to collaborate, brainstorm, and build together.
🇨🇦 Vancouver (HQ)
🇨🇦 Toronto
High Performance Culture. We reward high performance and growth through career development, coaching, and annual performance reviews.

Nice-to-haves

Experience with a competitive intelligence, market intelligence or research product, or selling into that buyer.
Technical enough to dig into evals and model behaviour with engineers yourself.
WHY KLUE MIGHT BE THE PERFECT FIT FOR YOU
If you’re looking to join a category-defining company… where you own big outcomes, influence real customers, and work with smart, gritty people… you’ll thrive here.
Unlock Your Potential. Take Risks. Take Action. Innovate

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