Application Support Engineer

• Must Have Technical/Functional Skills
• 2+ years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms
• Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills
• Basic knowledge of Linux/Unix systems and command line operations
• Knowledge of web technologies (HTTP/HTTPS, load balancers, web servers)
• Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
• Knowledge of Java and AngularJS/ReactJS
• Application Support Experience
• Proven experience troubleshooting e-commerce application issues including but not limited to:
• Order processing and payment gateway failures
• Shopping cart and session management problems
• Product catalog and inventory synchronization issues
• Cache invalidation and performance optimization
• Experience with scheduled job monitoring and batch process management
• Knowledge of feed file processing and data integration workflows
• Understanding of multi-tier application architectures and component interactions
• Roles & Responsibilities
• Incident Response & Troubleshooting
• Monitoring & Performance Management
• Application Operations
• Database Support & Integration
• Documentation & Knowledge Management
• Discretionary Annual Incentive.
• Family Support: Maternal & Parental Leaves.

None flagged.