AI Product Engineer Cisco Domain SME (CCIE/CCNP Certified)

• Must Have Technical/Functional Skills
• CCIE Certified (Enterprise Infrastructure / Wireless / Security)  - MUST
• Whitepaper publication in the networking forum - MUST
• Deep, hands-on expertise in Cisco Network (Wired / Wireless) OR Cisco Security Products
• (Firewall, ISE and related security portfolio)
• Proven experience working with Cisco TAC on Tier 2 / Tier 3 customer escalations
• Ability to critically review, rate and provide structured, actionable feedback on technical products
• Hands-on scripting experience (Python, Bash, TCL or similar) for validation, testing and automation
• Familiarity with AI assistants (Claude, Codex) — trainable for strong SMEs as part of onboarding
• Roles & Responsibilities
• We are looking for Cisco-certified subject matter experts (SMEs) who will operate at the intersection of deep
• networking / security expertise and applied AI. In this role, you will evaluate AI-generated technical outputs,
• rate product quality, provide expert feedback, and directly contribute your domain knowledge to strengthen
• and remediate the underlying AI models. This is a unique opportunity for seasoned Cisco engineers to shape
• next-generation AI products — we will train qualified SMEs on the AI tooling and depute them into the product
• engineering pipeline
• Domain Expertise (SME): Serve as an SME across Cisco Network (Wired / Wireless) and/or Cisco
• Security Products (Firewall, ISE and related security portfolio), providing authoritative technical judgment.
• AI Product Review & Rating: Review and rate AI-developed products and outputs for technical accuracy,
• completeness and real-world applicability; provide structured, actionable feedback.
• Model Enrichment & Remediation: Contribute domain knowledge to improve the AI model — identify
• gaps, correct erroneous outputs and drive remediation to continuously raise product quality.
• TAC-Grade Problem Solving: Apply hands-on troubleshooting experience equivalent to Tier 2 / Tier 3 TAC
• support, ensuring AI outputs meet escalation-level customer standards.

None flagged.