A leader in the media and entertainment industry is hiring a CRM Analytics Manager in New York, NY, for a full-time position. This role is onsite four days per week from 8:30 a.m. to 5:30 p.m., with one remote day. Manager, CRM Analytics Perks: - Hybrid schedule with one remote day per week - Join a leading national media organization - Support CRM analytics across multiple established digital brands - Collaborate with executive, editorial, marketing, and data teams - Influence subscriber growth, engagement, and retention strategies Manager, CRM Analytics Requirements: - Experience in CRM, lifecycle marketing, or data and marketing analytics - Advanced SQL skills, including writing and troubleshooting queries independently - Hands-on experience with Braze or a comparable CRM and lifecycle platform - Experience with attribution modeling, campaign measurement, segmentation, and cohort analysis - Advanced Excel and pivot-table skills; Tableau or Adobe Analytics experience is preferred Manager, CRM Analytics Responsibilities: - Own daily push-alert and recurring executive CRM reporting - Write actionable summaries connecting campaign performance to content and messaging decisions - Build and maintain SQL queries supporting attribution, campaign analysis, and stakeholder requests - Audit CRM segments, reconcile reporting discrepancies, and resolve data-quality issues - Analyze engagement trends and personalization opportunities across email, push, in-app, and SMS About Profiles: An award-winning creative and marketing workforce solutions provider. For 25+ years, Profiles has combined deep industry expertise with forward-thinking innovation to help organizations build, scale, and transform their teams. Anyone can fill a role. What we do goes beyond this, supporting workforce strategies that drive competitive advantage in an AI-powered landscape. Offering contract, contract to hire, direct hire, embedded teams, and consulting services nationwide. Join our network. New job opportunities are listed daily - careerprofiles.com. R123C